Jenkins Nissan - Service Center

Naca was great to work with, very accommodating and helpful. He showed me things about my car I didn't even know. I will definitely be back for future service needs. helpful. He showed me things about my car I didn't even know. I will definitely be back for future service needs. More

I hope Nissan takes extra care to make sure there are no errors on my report card from now on I will expect nothing less. I love the point system Lakeland Nissan has and the fact oil changes are only 5.00. errors on my report card from now on I will expect nothing less. I love the point system Lakeland Nissan has and the fact oil changes are only 5.00. That helps a bunch More

Great service as always from Angel at service dept. can’t beat the prompt service..waiting are is clean and always have drinks and snacks . beat the prompt service..waiting are is clean and always have drinks and snacks . More

Very professional but communication was not good. Purchased a used vehicle that needed some work before I was willing to accept it. I asked to be kept informed with every step. I was not. I had to Purchased a used vehicle that needed some work before I was willing to accept it. I asked to be kept informed with every step. I was not. I had to continually call to get updates More

Professional courteous and efficient as well as ethical. Need to work on time. Had appointment was taken on time but took 2 hours for oil change and 2 filters Need to work on time. Had appointment was taken on time but took 2 hours for oil change and 2 filters More

Waited several minutes & no one greeted me or came up to my car. Had to get out my car & walk up to service desk for help. my car. Had to get out my car & walk up to service desk for help. More

I had a great experience with Robert at the service department it was efficient and quick in and out 45 minutes, he is very good professional. He likes and understand people Difference person 5 Stars department it was efficient and quick in and out 45 minutes, he is very good professional. He likes and understand people Difference person 5 Stars service! Thank you! More

Why do we make an appt if I'm gonna sit there for 3 hours for an oil change? I'll use this dealership again!! Very disappointed every time I go. for an oil change? I'll use this dealership again!! Very disappointed every time I go. More

Service was as expected, wait time was longer as usual, not interested in making any other comments, I called set an appointment I was at the dealership for over 3 hours for a trans flush, oil change and t not interested in making any other comments, I called set an appointment I was at the dealership for over 3 hours for a trans flush, oil change and tire rotation. More

headlight was burned out, I thought it was understood that they would replace both headlight sides since one could assume if one side burned out after 10 years, the other side was certain to follow very that they would replace both headlight sides since one could assume if one side burned out after 10 years, the other side was certain to follow very soon. That was not the case as under Service Advisor Robin they only tended to the one light which was burned out this was on 7/12. That is why my other headlight burned out this week and I couldve gotten a traffic ticket since I didnt realize at first. That is why I had to miss work on saturday to urgently drag my goddamned car into Jenkings on 7/24, so they could waste my time and take my bumper off a second time to fix the other light. Even If I didnt think of doing both lights which is what I thought I pitched Robin, how is she as the service advisor not coming back to me to recommend that, so that she can make your dealership more money at the time by selling the bulb. sales train much ? Issue corrected by Mark on 7/24 still not satisfied that nothing extra was done for me that urgent tune up Robin said I needed, but my longtime mechanic said could wait 2 oil change cycles probably isnt getting done there. I have a 2011 Nissan Altima. My next Nissan probably isnt coming from Jenkins. Ill head into Orlando for it if anything or Tampa etc I do love Nissans, most likely ill get another but this experience was garbage all around. you had me waiting 5 hours the first time bc you dont stock lights More