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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,355 Reviews

2,355 Reviews of Jenkins Nissan - Service Center

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June 03, 2021

My appointment was at 2:20 When I got there Mark came out and talked with me and helped me out with my windshield wipers and was just very nice and helpful about the needs of the car from the results of More

by TINAKIRKLAND50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez, Robin Rockey, Angel Colon
June 01, 2021

I visited Service department for malfunction of GPS and radio. I was told to update the software. After spending $285.00 on diagnosis and updated software and three visits same problem exists. I was quoted More

by darulamn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mivhael J Alvarez
May 30, 2021

We just moved her from Alabama where we had been dealing with a Nissan dealership for 15 years and became good friends with them. This was our first visit to Jenkins for service. We got an oil change and wa More

by usnavychiefswife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez, Robin Rockey
May 28, 2021

My service was timely and effective. Mark Lopez is an excellent service manger and I come to Jenkins due to him. I will be back. More

by jenniferhoyle07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez
May 27, 2021

It was great service , fast and very nice people that toke care of my car ! i would reccomend and will be coming back for any needs! More

by nataliepadron13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Sean Wren, Robin Rockey, Dylan Craig, Anacario Rivera, Angel Colon, James Johnson, Darrell Jarvis
May 25, 2021

It was an overall good experience! They fixed my car, but there was confusion with when I would get my car back. It was frustrating at times, but the workers were friendly. More

by PAYNEJULIA782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

U went to the dealer Saturday 22 to do oil change and the alternator belt and on Sunday we heard a noise when I move the car, today Monday 24 the noise was worse when I checked it's was the belt that is torn More

by melyqr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Alvarez, Tech Terence c Covin
May 23, 2021

This time I was treated right! Anthony was pleasant and he looked into everything I told him to check! He even checked the cigarette lighter which I had been told I would need to make a separate appointme More

by ESIERRA375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

I have had no problems with service there. Most of the service advisors are pretty friendly, and courtesy. They keep you updated on your repairs More

by KVWYNN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez
May 22, 2021

As we walked in for my wife car to be service the moment we walked in a person from the service department walked up to us. While waiting we browsed the car lot a we were approached within fives minutes whi More

by mulh210a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Kenworthy
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