Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,355 Reviews

2,355 Reviews of Jenkins Nissan - Service Center

Sort by
May 21, 2021

My appointment was at 3 pm I arrived at 2:10 pm did not get checked out until 4:45. Not happy with the wait time. More

by annapaduani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Villegas
May 21, 2021

Great and friendly staff. The dealership was very clean inside as well. Service was timely and explanation of service and inspection was thorough. Technician was very knowledgeable. Booking service was eas More

by nelisa_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
May 20, 2021

I've bought 9 Nissan's from Jenkins Nissan and their customer service has gone down hill over the years. This last service appointment was terrible. The woman service advisor spoke to me as if I was an More

by Asystole12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Litchmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Phillips, Robin Rockey
May 18, 2021

Service was excellent. Service representative was faster than projected for completion time. All points inspected and no unnecessary work was recommended. Service message on car was reset. More

by Terry Pennington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Alverezv
May 18, 2021

Very friendly and efficient service. Never had any issues with their work. Service crew is informative and not pushy. I have never been upcharged or swindled. More

by dredwards04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Jarvis
May 17, 2021

Always on time and clean job. They rotated my tires, put parched on one, fix the volume radio bottom, and checked the brakes in few time. More

by milagrosnegroncenteno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
May 15, 2021

I love the $6 oil changes. When I'm having an issues with my Sentra, they can work me into their schedule. They're always courteous. More

by BENIGAS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez
May 15, 2021

Llevé la guagua a alinear y no la alinearon porque se sigue desviando a la derecha . Necesito que me arreglen ese defecto es carro nuevo More

by melissaoter5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fransisco Cartagena, Anacario Rivera
May 13, 2021

I had a 11:00 appointment for an oil change and was there for over 2 1/2 hours. I was given no explanation as to why it was taking so long. More

by BOOKWORM2279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela
May 13, 2021

Great experience at Jenkins Nissan and always. I highly recommend this place for buying vehicles and service. I will remain a customer at this place. More

by BRANDONMCKITTRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
156
...