Jenkins Nissan - Service Center

Mark customer service was 120% , he go above and beyond to make sure you are received nest service possible, I would recommend him to anyone. to make sure you are received nest service possible, I would recommend him to anyone. More

MJ tried so hard to help me through this experience. He showed me the problem and double checked with the technician on what was needed to fix it. showed me the problem and double checked with the technician on what was needed to fix it. More

Mark went above and beyond to make the experience very enjoyable! He was very helpful and knowledge about everything regarding my service! I’m very appreciative for all the support! enjoyable! He was very helpful and knowledge about everything regarding my service! I’m very appreciative for all the support! More

Mark is always so helpful. This 25 word minimum rule is annoying HHS’s ajhdjd thtj Shia forks this is their hgc had hi hi annoying HHS’s ajhdjd thtj Shia forks this is their hgc had hi hi More

Robin Rockey was very informative in explaining things. He very very personal and friendly. His call explaining things to me were spot on. An asset. He very very personal and friendly. His call explaining things to me were spot on. An asset. More

Well on my first trip there for service I had to wait over 3 hours for my oil change. They also could not take care of one small piece of trim since it had to be ordered. So I went back today to get th over 3 hours for my oil change. They also could not take care of one small piece of trim since it had to be ordered. So I went back today to get the trim piece put on, under warranty since the truck is only a few months old. I asked if they could maybe get me through a little quicker this time since I had to wait 3 hours the last time. I was told it was a specialty trim piece so he had to have a specialist look at it. I guess he thought I couldn't see the place you literally just push the piece on. So after waiting an hour they come talk to me to tell me, this part came in on 3/26 and we only hold parts for 30 days. That would be understandable if they weren't the ones that called me when the part came in and said the earliest they could get me in was 5/8. So not only did I stand around for an hour, when they didn't even have the part, they also tried to pass the blame on to me. But wait, there's more. When I got home I checked my records to find 3/26 was the date of my original service, they didn't get the part in until 4/20 which was when they called me to schedule service. That means they did not even have the part for 20 days and when I called back to let them know this the service manager basically just said, oh well. No "sorry", no "I apologize", nothing. So $45,000 for my truck in 2017, $31,000 for my next truck a couple months back and I get what amounted to an, oh well, sucks to be you. Next time I will take my money to another dealer. More

Shout-out to Bailey for the excellent service! It didn't give me the option to give her 5 stars, but she deserves them! Thank you! give me the option to give her 5 stars, but she deserves them! Thank you! More

We had a very good first experience. I must say everyone was very willing to help and answer any questions that we had. We will use this dealership again. was very willing to help and answer any questions that we had. We will use this dealership again. More

We were told us 1 1/2 hours and it took 3 1/2 hours and the Service Technician was not so friendly Not so happy the Service Technician was not so friendly Not so happy More