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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,354 Reviews

2,354 Reviews of Jenkins Nissan - Service Center

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April 23, 2021

Anthony provided us with phenomenal customer service, a loaner vehicle and an excellent value for the price we paid! I would definitely recommend Jenkins Nissan! More

by LGomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

I was advised the oil change and tire rotation would take an hour, but took 1h 45 to get out do I was late to an appointment. I was advised needed brake and trans flush but when I called to inquire and advis More

by kdtaylor627
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Bearden
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

i like the service and the people but there always good news bad news i get an oils change but there is always something else needed More

by tidalwavefitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Sean Wren, Robin Rockey, Dylan Craig, Anacario Rivera, Angel Colon, James Johnson, Darrell Jarvis
April 21, 2021

Robin was great. She took care of me wonderfully. I was in and out with minimal wait time. Staff was kind courteous and attentive to my needs. More

by ZORYMAR916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
April 21, 2021

Everything went really smooth from the time we checked in with Robin. She kept us up with anything they thought needed to be done! Also the building was kept very clean in the waiting area and the Rest roo More

by lrudinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
April 16, 2021

Needed emergency car repair was able to get the car to the dealership only to get it back the following Wednesday to only need a new battery of which the dealership had already replaced a few months earli More

by REGGIEMARTIN1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
April 15, 2021

My service work was done with in the time I was told it would be. They even found and fixed a loose peace of trim around my windshield. More

by FARMDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert E Cook
April 15, 2021

Took over a hour for an oil change. The dipstick was bent and they spilled oil all over the motor. They smeared grease and oil on the front bumper and left a greasy footprint on the back bumper. More

by KARLRULES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department, Jim Thrower
April 15, 2021

Bought a new Murano and the liftgate needs to be adjusted. Mark Lopez said Nissan has to approve it, it has been well over 2 weeks and still nothing. Can't get any help or satisfaction with issue. More

by KARLRULES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Lopez
April 15, 2021

Angel was awesome. Great customer service and thoroughly explained everything to me. Nissan could improve on their service times. An oil change and replacing a tire is a bit much for a 3 hour wait with an a More

by crystalthompson75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
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