Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,355 Reviews

2,356 Reviews of Jenkins Nissan - Service Center

Sort by
March 16, 2021

I waited in my car for 10 minutes by the clock before getting out to find a service advisor. There were 5 of them laughing and chatting in the back, all oblivious of my appointment. More

by INDOLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert, service advisor, and Mario, Service Manager , Robin Rockey
March 16, 2021

Specifically noted a warning light in my reservation request. Was told they don’t do that kind of work on Saturday. Was told they cleared code and thought that be be all that’s needed. Drove from Orland More

by kayt1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Baylie
March 16, 2021

After being in the automotive industry for nearly 35 After being in the automotive industry for nearly 35 years I know what customer service is supposed to be. Robin, as young as she is indeed the kind More

by Yiotta63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Phillips, Robin Rockey
March 16, 2021

My service tech was Great and friendly. The work was done on a timely manner and I highly recommend this dealership to all my friends and family. More

by dmcqueen77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ
March 15, 2021

I was looked over by a service agent and another agent saw it so he helped me and i don't even remember his name. He even went the extra mile to see if my car could be washed but i guess it was already ca More

by JAKEIRAALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure of their names
March 12, 2021

I loved the customer service I will most definitely return for another oil change I recommend the service with Nissian to serval others no long wait More

by kendracobbs86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wren
March 11, 2021

Like always, great service. I have been coming here for years and never had any issues. If by some chance they were not able to fix the problem the same day, I was given a lender car until repairs were don More

by LYNMEN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baylie K. Duncan
March 11, 2021

ANgel was very nice at the beginning but after we told him we had a coupon he didn't seen please I assumed we had to tell him when we came in and not at the time we approach the cashierr More

by ESIERRA922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
March 09, 2021

When I bought the truck and paid cash for it. It seemed harder to take ownership with cash than finance. They under quoted me $1000 dollars at deal. Bought anyway. Took in for oil change and tire rotate, a More

by ridercoach1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damian Fernandez, Robin Rockey
March 09, 2021

Service guys are very pleasant and every time I go in for a car service they do a good job. No complaints here. I totally recommend the place More

by enemaldonado35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
...
163
...