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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,356 Reviews

2,356 Reviews of Jenkins Nissan - Service Center

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March 02, 2021

Everything was ok except when the car was completed and handed over to me with black smudges on my console and passenger seat. It was cleaned but I did not need that.. More

by charles.basel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Ortiz
February 27, 2021

One star is being generous regarding my last visit. Just poor customer service all around. I probably won't be back again because of it. More

by grannysmithrn
Customer Service
Recommend Dealer
No
Employees Worked With
No one gave me there name
February 26, 2021

I scheduled my appointment online and was welcomed right away. I was given updates while I waited for my car. Everyone was very nice and answered all my questions. More

by Judeannoceanlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez
February 26, 2021

Always available for appointment Willing to talk about Always available for appointment Willing to talk about new car loan Always able to perform needed repairs and checks on all of my vehicles. Thank More

by SGTLEAVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Did the oil change and my nissan, rogue 2020 was leaking oil because they didn't place the oil plug correctly. I have taken my car to this place twice and both times I had to go back for them to fix it afte More

by NESHMARIE_G
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
February 26, 2021

Stooped by for an oil change, was told by appointment only. Made an appointment, got there for 2:00 appointment, told there was a four hour wait for an oil change because of people coming in without appo More

by youryankeesgirl2.co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Look at my account, was either Rivera or Cowd, not sure if hes on the list
February 25, 2021

The staff at Jenkins Nissan are friendly and professional. In the service department Robin Rockey is the BEST she is always friendly and knows her job well. More

by kimberlymcdonald7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
February 25, 2021

First time coming and actually feeling like my needs matter. Thank you Robin you are so awesome, only if there were morw Robin's in the world ;-) More

by tiarabuford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
February 23, 2021

My experience with this recent visit is towards more Mark in services! He seriously is the best! He went above an beyond for me, an made sure I got my tires done before I started my new job traveling a lot! More

by dova_hea2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Angel Colon
February 23, 2021

We are very happy with our new Roque. Mike worked hard to get our business and made sure we were happy when we left. Finance was easy and painless. Came in for service and left with a new vehicle. More

by dedrabox56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rahshon Clark, Michael Sevigny
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