2,356 Reviews of Jenkins Nissan - Service Center
Everything was ok except when the car was completed and handed over to me with black smudges on my console and passenger seat. It was cleaned but I did not need that.. handed over to me with black smudges on my console and passenger seat. It was cleaned but I did not need that.. More
One star is being generous regarding my last visit. Just poor customer service all around. I probably won't be back again because of it. poor customer service all around. I probably won't be back again because of it. More
I scheduled my appointment online and was welcomed right away. I was given updates while I waited for my car. Everyone was very nice and answered all my questions. away. I was given updates while I waited for my car. Everyone was very nice and answered all my questions. More
Always available for appointment Willing to talk about Always available for appointment Willing to talk about new car loan Always able to perform needed repairs and checks on all of my vehicles. Thank Always available for appointment Willing to talk about new car loan Always able to perform needed repairs and checks on all of my vehicles. Thank you More
Did the oil change and my nissan, rogue 2020 was leaking oil because they didn't place the oil plug correctly. I have taken my car to this place twice and both times I had to go back for them to fix it afte oil because they didn't place the oil plug correctly. I have taken my car to this place twice and both times I had to go back for them to fix it after oil change. Horrible experience. More
Stooped by for an oil change, was told by appointment only. Made an appointment, got there for 2:00 appointment, told there was a four hour wait for an oil change because of people coming in without appo only. Made an appointment, got there for 2:00 appointment, told there was a four hour wait for an oil change because of people coming in without appointments.????? Service advisor was unfriendly, with an attitude. He needs customer service training. Plus no staff wore masks, only customers. Doesn't seem like you care about your customers. More
The staff at Jenkins Nissan are friendly and professional. In the service department Robin Rockey is the BEST she is always friendly and knows her job well. professional. In the service department Robin Rockey is the BEST she is always friendly and knows her job well. More
First time coming and actually feeling like my needs matter. Thank you Robin you are so awesome, only if there were morw Robin's in the world ;-) matter. Thank you Robin you are so awesome, only if there were morw Robin's in the world ;-) More
My experience with this recent visit is towards more Mark in services! He seriously is the best! He went above an beyond for me, an made sure I got my tires done before I started my new job traveling a lot! in services! He seriously is the best! He went above an beyond for me, an made sure I got my tires done before I started my new job traveling a lot! More
We are very happy with our new Roque. Mike worked hard to get our business and made sure we were happy when we left. Finance was easy and painless. Came in for service and left with a new vehicle. get our business and made sure we were happy when we left. Finance was easy and painless. Came in for service and left with a new vehicle. More