Jenkins Nissan - Service Center

you guys are amazing you over exceed in loving your customers. I am from Texas Crest Nissan who over exceed in excellence. You need transportation for customers out of town so they can get food while t customers. I am from Texas Crest Nissan who over exceed in excellence. You need transportation for customers out of town so they can get food while they wait for the cars. With Crest Nissan I never paid for oil changers tire rotation inspections extra free perks More

They replaced my battery on very short notice but still haven't solved the the Tire Pressure Warning Sensor Icon light which remains on after start-up. haven't solved the the Tire Pressure Warning Sensor Icon light which remains on after start-up. More

I always get excellent service at Jenkins Nissan. Robin is great and helped me out when I needed a tire late in the day. Got it installed and got me on my way! is great and helped me out when I needed a tire late in the day. Got it installed and got me on my way! More

They are pleasant to work with, knowledgeable, and listen to what you need or want. The go the extra mile to make sure your vehicle is taken care of to what you need or want. The go the extra mile to make sure your vehicle is taken care of More

Jenkins Nissan is professional and courteous. Their service advisors are friendly and knowledgeable. I have been taking my Altima there for 5 years and have always been satisfied with their work. They service advisors are friendly and knowledgeable. I have been taking my Altima there for 5 years and have always been satisfied with their work. They make recommendations. Their tire program is affordable and includes service. More

I had my oil change and luckily i noticed that it was I had my oil change and luckily i noticed that it was dripping and I had to return. tech left nut loose and I live in Kissimmee which it took another I had my oil change and luckily i noticed that it was dripping and I had to return. tech left nut loose and I live in Kissimmee which it took another day of my busy schedule to get it done and I didn't even get a car wash offered. More

I am sorry to say but Jenkins Nissan has gone down hill. I have been using Jenkins Nissan for over 5 years and even purchased a brand new vehicle from them in July of 2020. Since then their customer service I have been using Jenkins Nissan for over 5 years and even purchased a brand new vehicle from them in July of 2020. Since then their customer service and attention to me as a customer has gone down hill. No one contacted me for my 1st oil change. I had to come into the dealership and ask about it. Even then the girl at the service counter acted like she could care less, and would rather have been somewhere else. When I did come in for my 8:00am appointment at 7:40am, I was told it would be a 90 minute (or more) wait time. That is crazy! I did not receive a sticker to note when my next oil change would be. (I see a pattern here), most be under new ownership or they really could care less. Hmmm, perhaps it is time to go else where with all of my business. More

Everything was ok except when the car was completed and handed over to me with black smudges on my console and passenger seat. It was cleaned but I did not need that.. handed over to me with black smudges on my console and passenger seat. It was cleaned but I did not need that.. More

One star is being generous regarding my last visit. Just poor customer service all around. I probably won't be back again because of it. poor customer service all around. I probably won't be back again because of it. More

I scheduled my appointment online and was welcomed right away. I was given updates while I waited for my car. Everyone was very nice and answered all my questions. away. I was given updates while I waited for my car. Everyone was very nice and answered all my questions. More