Jenkins Nissan - Service Center

Stooped by for an oil change, was told by appointment only. Made an appointment, got there for 2:00 appointment, told there was a four hour wait for an oil change because of people coming in without appo only. Made an appointment, got there for 2:00 appointment, told there was a four hour wait for an oil change because of people coming in without appointments.????? Service advisor was unfriendly, with an attitude. He needs customer service training. Plus no staff wore masks, only customers. Doesn't seem like you care about your customers. More

The staff at Jenkins Nissan are friendly and professional. In the service department Robin Rockey is the BEST she is always friendly and knows her job well. professional. In the service department Robin Rockey is the BEST she is always friendly and knows her job well. More

First time coming and actually feeling like my needs matter. Thank you Robin you are so awesome, only if there were morw Robin's in the world ;-) matter. Thank you Robin you are so awesome, only if there were morw Robin's in the world ;-) More

My experience with this recent visit is towards more Mark in services! He seriously is the best! He went above an beyond for me, an made sure I got my tires done before I started my new job traveling a lot! in services! He seriously is the best! He went above an beyond for me, an made sure I got my tires done before I started my new job traveling a lot! More

We are very happy with our new Roque. Mike worked hard to get our business and made sure we were happy when we left. Finance was easy and painless. Came in for service and left with a new vehicle. get our business and made sure we were happy when we left. Finance was easy and painless. Came in for service and left with a new vehicle. More

Service is horrible and takes too long. Everyone that works there looks like are miserable working there. Happy customers make happy employees. Very unorganized dealership works there looks like are miserable working there. Happy customers make happy employees. Very unorganized dealership More

People were great, specially Mr. Alvarez, he explained everything in detail and was very attentive. They also did the job they promised on time. Thanks! everything in detail and was very attentive. They also did the job they promised on time. Thanks! More

I recently relocated to Lakeland and scheduled an oil change & tire rotation for my Murano. Super easy to schedule; amazing value. Will definitely return and recommend. change & tire rotation for my Murano. Super easy to schedule; amazing value. Will definitely return and recommend. More

Naca in service has always been the best, followed him from a previous dealership he worked at. Nothing but good things to say about his attention to detail from a previous dealership he worked at. Nothing but good things to say about his attention to detail More

Service was great and our service advisor answered all of our questions. We also like how the diesel oil change is the best price around our questions. We also like how the diesel oil change is the best price around More