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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,361 Reviews

2,361 Reviews of Jenkins Nissan - Service Center

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January 06, 2021

Love the service Robin and the team provided me. I know is a great service because was not my first time. I could visit near by place but I always prefer Jenkins Nissan in Lakeland. More

by km.alamo45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 12, 2021 -

Jenkins Nissan responded

Hi Km.alamo45, thank you so much for your positive comments about Jenkins Nissan, Inc.! Km.alamo45, thanks for taking the time to leave a review.

January 03, 2021

I called ask about car when it was post to be ready it wasn’t said they would call when car was ready they didn’t. I drove car off at 8:00 am for a two hour job didn’t get it back till about five More

by seanchang1976
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
January 03, 2021

Great service! Went above and beyond. Would recommend to family and friends. Finished in a timely manner. The service manager was informative, courteous and helpful. More

by stneely222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Vince Mcquire, Robin Rockey, Dylan Craig, Anacario Rivera, Angel Colon, James Johnson, Darrell Jarvis
Jan 12, 2021 -

Jenkins Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

January 01, 2021

After leaving we read our paper work & it showed our battery ready was bad, and to replace it. But no one ever went over this with us and the fact that they replaced our battery not long ago. More

by FARRAHREAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Vince Mcquire, Sean Wren, Robin Rockey, Dylan Craig, Anacario Rivera, Angel Colon, James Johnson, Darrell Jarvis
January 01, 2021

Waited 20 min to get checked in and on top of that I got skipped two times while waiting. When I finally got checked in a lady advisor with blonde hair, heavy set was in a bad mood not very friendly to me. More

by amy.lancers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall the advisors name. Although she has blonde hair and is heavy set.
December 30, 2020

I went to the dealership for an oil change and it was recommended by your rep Naca Rivera that I should also replace my air and cabin filters. He went on to explain that it prevents mold in your car. I t More

by evilernie1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rivera, Naca
Jan 12, 2021 -

Jenkins Nissan responded

Evilernie1965, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Jan 12, 2021 -

Jenkins Nissan responded

Evilernie1965, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 29, 2020

Purchased my truck the end of July/beginning of August. It took them until December to attempt to fix the bumper. Its still not fixed. More

by LaQuice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
December 26, 2020

We were very impressed with the AdvisorRobin she went We were very impressed with the Advisor Robin she went far above what I expected I absolutely appreciate all she did She has always gone far above More

by DDEAPO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 12, 2021 -

Jenkins Nissan responded

Ddeapo3, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

December 24, 2020

I really appreciate the great attitude of the people and staff at Jenkins Nissan! It is what sets you apart! Thank you so very much! More

by ESIERRA375
Recommend Dealer
Yes
Employees Worked With
Sean Wren
Jan 12, 2021 -

Jenkins Nissan responded

Hi Esierra375, thank you so much for your positive comments about Jenkins Nissan, Inc.! We can't wait to see you again, have a great day.

December 23, 2020

I went for an oil change on my 2017 Nissan Rogue and ended up purchasing the 2021 Nissan Rogue. I just love the look of the new body design and I get GREAT gas mileage... 40+ MPG on the interstate! More

by Crosssherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sevigny
Jan 12, 2021 -

Jenkins Nissan responded

Crosssherry, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

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