2,361 Reviews of Jenkins Nissan - Service Center
Excellent experience all around! Got me in quickly and Sean kept me informed throughout the whole process and had me back on the road in no time at all. Sean kept me informed throughout the whole process and had me back on the road in no time at all. More
The woman that help me was awesome!!! Best customer service I have seen there. I almost took her home with me. She was pleasantly cheerful. service I have seen there. I almost took her home with me. She was pleasantly cheerful. More
Robin Rockey made sure to fully communicate what needed to be done with my car in the service department. She came out several times to provide an update and was incredibly friendly and personable. to be done with my car in the service department. She came out several times to provide an update and was incredibly friendly and personable. More
Your help getting me taken Rocks, Robin. Thanks for taking care of me . Have a great Holiday and New Year. You and the team did a great job for me and brought my attention to things that needed taken taking care of me . Have a great Holiday and New Year. You and the team did a great job for me and brought my attention to things that needed taken care of. Thank you very much. Sincerely, Bruce Arnold More
I was treated very fairly and felt welcome in the environment. Each thing suggested to service my car was explained very well and given honest reasoning. The price for service was also more than fair environment. Each thing suggested to service my car was explained very well and given honest reasoning. The price for service was also more than fair for the market. More
Everything was great Everything was very clean everyone was so friendly.The service was great I was not there too longGreat customer service they had Refreshments for the customers was so friendly.The service was great I was not there too longGreat customer service they had Refreshments for the customers More
My experience with the Service Dept., Robin Rockey in particular was very good. I arrived a little early but that didn't appear to be a problem. Sitting area was neat as was the restroom. particular was very good. I arrived a little early but that didn't appear to be a problem. Sitting area was neat as was the restroom. More
Good, but right before I was able to leave they had to take car back a check alignment again because of how specs looked. Should have checked that prior to telling me car was ready. take car back a check alignment again because of how specs looked. Should have checked that prior to telling me car was ready. More
Everyone was nice and friendly. The sitting area was very clean even the restroom. They had snacks and refreshments for the customers and constantly updated me on the progress. clean even the restroom. They had snacks and refreshments for the customers and constantly updated me on the progress. More
Service incomplete. Svc. Manager did not review report with me. This was my second visit to the service department. The first was unscheduled, so I thought it was just an inconvenient time. This time I sc with me. This was my second visit to the service department. The first was unscheduled, so I thought it was just an inconvenient time. This time I scheduled the service in advance, even selecting the services I requested. I was treated as an inconvenience and the service was not completed. The service report indicated an issue, but I’ll never know because the service advisor obviously didn’t have the time for me. More