Jenkins Nissan - Service Center

My appointment was at 9:20 for my first oil change on my 2020 Nissan. After over an hour of waiting I asked how much longer it would be. I finally left there at a little before 11:00. we have used this deal 2020 Nissan. After over an hour of waiting I asked how much longer it would be. I finally left there at a little before 11:00. we have used this dealership service department for years and I've never waited this long for an oil change, especially with an appointment. Also not one employee was wearing a mask. Needless to say I was not real happy. The girl who checked me in was very nice and I'm sure they did a fine job changing my oil. I just was very surprised about no one wearing a mask and it taking so long just for an oil change. Not sure we will be back. More

Very informative when it came to detailing problem with transmission. Anacario informed me issue is covered under extended warranty which I am grateful since he said it would be $4500 out of pocket. Vehicl transmission. Anacario informed me issue is covered under extended warranty which I am grateful since he said it would be $4500 out of pocket. Vehicle has new transmission and is running smooth. Love this dealership for their honesty and integrity and will recommend to anyone whose looking for a great car. More

I was very uncomfortable that most of your service techs and office staff were not wearing masks, it shows very little respect for your customers. and office staff were not wearing masks, it shows very little respect for your customers. More

Jenkins Nissan continues to meet and exceed my expectations. Very efficient,courteous and friendly! I will continue to bring my cars to Jenkins Nissan! Yes! expectations. Very efficient,courteous and friendly! I will continue to bring my cars to Jenkins Nissan! Yes! More

Over 3 hours waiting time for oil change plus not even a single one from Nissan team was wearing a mask in this pandemic time ,no safety no good service. single one from Nissan team was wearing a mask in this pandemic time ,no safety no good service. More

Service to me vehicle was OK---Was very DISAPPOINTED while we are in this pandemic to see VERY FEW employees wear masks---VERY VERY DISAPPOINTED while we are in this pandemic to see VERY FEW employees wear masks---VERY VERY DISAPPOINTED More

The service was quick and I was kept informed of process. My service advisor was Susie Peavler who was very friendly and knowledgeable. I appreciated Susie advising me of services needed on my next visit . My service advisor was Susie Peavler who was very friendly and knowledgeable. I appreciated Susie advising me of services needed on my next visit . More

The issue I had was that we just purchased the car at this dealership about a year ago, and they didn't have our tire in stock. It took over an hour even with my appointment for them to tell me the tire this dealership about a year ago, and they didn't have our tire in stock. It took over an hour even with my appointment for them to tell me the tire can't be patched and that they would have to order one. The other issue was that the approximate price for the tire was $160 - $170, but when we had to make a second trip there to pick it up, the tire was actually $218. After labor and taxes, it was $248. More

It took two hours for a simple oil change when I had made an appointment the previous day. Not only that they never told me my car was ready so I had to hunt it down myself. I also found a dirty cloth left i an appointment the previous day. Not only that they never told me my car was ready so I had to hunt it down myself. I also found a dirty cloth left in my car. More

Courteous professional and on time. Had an issue this time and had to return after leaving my service appointment . I was helped immediately upon return . time and had to return after leaving my service appointment . I was helped immediately upon return . More