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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,349 Reviews

2,349 Reviews of Jenkins Nissan - Service Center

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July 24, 2020

great staff and and great service. please to do business. great staff and great service. please to do business with. will definitely return. Mario and his staff was great!! car was serviced in a timely manner More

by paulholley78
Recommend Dealer
Yes
Employees Worked With
Rahshon Clark
July 24, 2020

Friendly Staff and superior service Vince Mcguire and Bentley Sargeant were pleasant to to talk with and were very professional. Went in for a notification regarding a kind of an update More

by newcasa@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bentley Sargeant, Vince Mcquire
July 24, 2020

Friendly and excellent service. Vehicle service was on time and even done earlier than expected. Price of service was a great value . Service dept. very friendly More

by bunky2003
Recommend Dealer
Yes
Employees Worked With
Sean Wren
July 21, 2020

I have been involved in customer service for over 35 years as a manager. My experience with Jenkins Nissan was the worst I’ve seen. They cost me $130 for something they broke. They got snarky as I compl More

by gjgrafton
Recommend Dealer
No
Employees Worked With
I do not know the name of the shift manager. He was worse than the service advisor. , Vince Mcquire
July 21, 2020

Very efficient service Service was on time. In and out in 45 minutes. Service personnel very courteous & professional. Always a pleasure to have my Rogue serviced there.Exce More

by DAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2020

When I brought the car in for service I was told that the workers don’t wear masks or gloves and no disinfectant was going to be used in the cars after service. Furthermore, I was never notified of this at t More

by RCAPASSO71
Recommend Dealer
No
Employees Worked With
Vince Mcquire
July 20, 2020

James was wonderful - very detailed with explaining what needed to be done on my car! Very knowledgeable! I don’t know anything about cars and he was telling me what needed to be done and very friendly! More

by shannon30
Recommend Dealer
Yes
Employees Worked With
James
July 20, 2020

Making my appointment was very easy and thorough. During my arrival the Customer service rep kept me up to date with the vehicles needs along with the mechanic. The additional parts I purchased and checkout More

by eoortiz26
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Steven Souffornt, Vince Mcquire, Joe Lee, Sean Wren, Thomas Chrzanowski
July 17, 2020

COVID-19 recommendation not followed Service was fine but service department not following COVID-19 requirements. No face masks by employees. No social distancing in waiting area. No h More

by jblier
Recommend Dealer
Yes
Employees Worked With
Angel Colon
July 15, 2020

Good service as usual The service was good, there is coffee and snacks for your wait, and people are generally friendly. I went in for just an oil change, so there isn't a More

by mooneflowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech: Nicholas Young, Vince Mcquire
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