Jenkins Nissan - Service Center

Had to have bill corrected at cashier as written up for twice the amount! Called me with vehicle status, yet I was waiting in showroom? twice the amount! Called me with vehicle status, yet I was waiting in showroom? More

Pulled in for oil change and tire rotation and was treated awesomely by Ronnie C. I would highly recommend to all my friends and family!😀 treated awesomely by Ronnie C. I would highly recommend to all my friends and family!😀 More

Was very disappointed to wake up the day after the tires were rotated to have all very underinflated with a warning light up to 7 pounds were rotated to have all very underinflated with a warning light up to 7 pounds More

I had a good experience but I’m not sure why no one working was wearing a mask, not even the cashier. If I’m ordered to wear a mask I expected the employees to as well. working was wearing a mask, not even the cashier. If I’m ordered to wear a mask I expected the employees to as well. More

It a great dealership to buy from. The service advisor Anthony Bearden is the greatest. Anthony knows what he is talking about. 5 stars always Anthony Bearden is the greatest. Anthony knows what he is talking about. 5 stars always More

The dealership didn't change the sticker in car when they supposedly changed my oil. Asked them to also rotate my tires, but because I declined the other services they didn't do it. Always skeptical that the supposedly changed my oil. Asked them to also rotate my tires, but because I declined the other services they didn't do it. Always skeptical that they do the work. More

Only complaint is I didn't see proper care regarding social distance. No mask, no handwash, no sanitizing desk after each customer. Too many people face to face. Employees grabbed the customer's keys an social distance. No mask, no handwash, no sanitizing desk after each customer. Too many people face to face. Employees grabbed the customer's keys and didn't wash their hands not even once. Service agent was excellent. I think his name was Angel. He helped us and he was very nice to us. Inside desk to pay was awful. Sharing pens without sanitizing after each customer. Card payment pad not sanitized after each customer. Desk not sanitized after each customer. People in line closed to each other. Not one Employee wear mask. Please, please take care of your employees and customers. We have family and this is not a joke. People are getting this virus quickly. More

Robin is the Only Good/excellent Customer Service Provider! Unfortunately I've had very bad experiences with the service team at this dealership. Once, I had to go back 3 times the same day to get my car proper Unfortunately I've had very bad experiences with the service team at this dealership. Once, I had to go back 3 times the same day to get my car properly put together. However, Robin has helped me the last two times I've been there and she has been great to work with. She listens to your concernes and puts them in the system not just disregard the information given to her. My advice to anyone coming to this delearship is to make sure that every issue or concern you have with your car is written down in their system as backup. Also, if you can choose who to work with, Robin is your person by far! More

As always, it was a good visit to Jenkins Nissan. The service department had my car repair done in a timely manner. They were friendly and the waiting area clean and sanitary. Mark did a great job and ke service department had my car repair done in a timely manner. They were friendly and the waiting area clean and sanitary. Mark did a great job and kept me informed. More

Friendly People friendly and courteous Check what I ask them too do Online appointment was easy and fast Service adviser Robin was courteous and help me People friendly and courteous Check what I ask them too do Online appointment was easy and fast Service adviser Robin was courteous and help me More