Jenkins Nissan - Service Center

I took my car in for a oil change to bring it home with a oil leak. My husband jacked it up to found out that they forgot to tighten the drain plug.. I found out that other people on my job have had the same oil leak. My husband jacked it up to found out that they forgot to tighten the drain plug.. I found out that other people on my job have had the same problem with this dealership. I guess you get what you pay for when you only pay $6.00. My car is paid for so the service salesman said when are you getting the new 2020 I said never so maybe this was done on purpose so i would come back to purchase a new car. I'll never buy a Nissan again I had to many problems with this 2013. More

Jenkins is always on top of it! They have a great service department and always do their best to get me in and out. I definitely recommend them! department and always do their best to get me in and out. I definitely recommend them! More

Usually I have outstanding service, this time I went in about a grinding of my brakes. 2 hours later I was told it was brake dust. 2 days later my brother had to replace not only my rear brake pads but al about a grinding of my brakes. 2 hours later I was told it was brake dust. 2 days later my brother had to replace not only my rear brake pads but also my rotors because the pads were down to metal. This was potentially dangerous since I am preparing to pull a trailer out of town. More

Very courteous and friendly staff. I don't remember the gentleman's name that helped us, but he was very knowledgeable and helpful. I enjoyed my time there gentleman's name that helped us, but he was very knowledgeable and helpful. I enjoyed my time there More

Vince was very informative. Everyone checks in with you on their every move ahead of time. They keep you updated. Always polite and professional. I love the coffee while you wait. on their every move ahead of time. They keep you updated. Always polite and professional. I love the coffee while you wait. More

Time Saver Bought another new Nissan Sentra in October...needed oil change. Did a drop in with no appointment and was taken care of immediately and was out in 4 Bought another new Nissan Sentra in October...needed oil change. Did a drop in with no appointment and was taken care of immediately and was out in 45 minutes!! Good customer service .... was always informed when car was due to come out.... More

I had a 8:00 Am appointment and it took two and a half hours to get a oil change and tire rotation because the guy wrote on the paper to be done at 10:20 Am. I thought the reason to make appointments was hours to get a oil change and tire rotation because the guy wrote on the paper to be done at 10:20 Am. I thought the reason to make appointments was to get in and out ahead of walk in I seen a couple who came in and dropped their vehicle off with no appointmentand was done within a hour. I am sorry but it doesn't take two and a half hours to do a oil change and tire rotation. More

I think I hit a sweet spot in my timing for service as there wasn’t a line at the service writers or to get into a service bay. Made my day! there wasn’t a line at the service writers or to get into a service bay. Made my day! More

The service center was excellent. They took me car in immediately and completed the service quickly. They even completed warranty service I had not scheduled. And the price was They took me car in immediately and completed the service quickly. They even completed warranty service I had not scheduled. And the price was great! More

Everything was great. They got me in and out in under an hour. Only suggestion would be even the most basic oil change places check things like brake wear and rotate tires for free. I think it’s a little ri hour. Only suggestion would be even the most basic oil change places check things like brake wear and rotate tires for free. I think it’s a little ridiculous you guys charge $20 for rotating tires and don’t check brake wear. More