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2,404 Reviews of Jenkins Nissan - Service Center
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December 17, 2019
Great service manger Very helpful keep you updated on your vehicle.make sure they the right part in stock are they well get to get you on your way. Very helpful keep you updated on your vehicle.make sure they the right part in stock are they well get to get you on your way. More
by Jimmiebarnes77
Verified CustomerEmployees Worked With
Mark Lopez
December 17, 2019
Excellent and fast service at very reasonable prices! I called in ahead to replace an interior door handle as well as an oil change. Over the phone, I was first impressed with the quoted price, but what I called in ahead to replace an interior door handle as well as an oil change. Over the phone, I was first impressed with the quoted price, but what stood out most was the friendly and very helpful customer service manager's Liz and her work ethic. I was always impressed by this dealership, this visit just pushed the impression few notches higher! Sales or Service, I highly recommend this dealer! More
by devnaths
Employees Worked With
Liz Martinez
December 16, 2019
Smelled radiator - antifreeze Came in an hour before our appt. & they still took the truck in & checked it out. No complaints from anyone just took care of the problem. Tks so mu Came in an hour before our appt. & they still took the truck in & checked it out. No complaints from anyone just took care of the problem. Tks so much! More
by drakebarlow0914
Employees Worked With
Mark Lopez
December 13, 2019
Disappointing service I have even to Jenkins Nissan several times to service my Nissan vehicle. This past visit I was so disappointed in the level of service I received (or I have even to Jenkins Nissan several times to service my Nissan vehicle. This past visit I was so disappointed in the level of service I received (or in this case, did NOT receive.) Dropped my car off for my 11:40 appointment, came back right around 2 to drop off my husband’s car, hoping my car was ready so that we could continue our errands. The service advisor that took my husband’s car said she would find our for us... Moments later, she was gone. Finally I went up to ask the cashier desk. My car had been there the whole time.... I never got a call or any kind of update on my vehicle at any point during my service. THEN, the same thing happened to my husband’s car... The service manager tried to tell us he was looking for us for “30 minutes in the rain” even though the one time we DID hear about his car, it was via the phone, so the service advisor KNEW we weren’t there after I got my car... It was just a lot of wasted time and missed opportunities. More
by ryan_lowery3991
Employees Worked With
December 12, 2019
Service experience Shaun spoke w me on the telephone and he connected me with Liz. Liz was always helpful and made my stay comfortable.. Me sense was that she was new to Shaun spoke w me on the telephone and he connected me with Liz. Liz was always helpful and made my stay comfortable.. Me sense was that she was new to the position as she used key phrases that seemed they had been given her n a training environment. This was in no way a negative. She was always positive and helpful and I’m sure she will be a great asset for okyour company. More
by gnmills
Employees Worked With
Liz
December 09, 2019
2011 Altima making growling noise My Altima started making a rattle/growl noise and it was getting worse. I scheduled an appt with Jenkins Nissan in Lakeland FL for an oil change/ tir My Altima started making a rattle/growl noise and it was getting worse. I scheduled an appt with Jenkins Nissan in Lakeland FL for an oil change/ tire rotation and noise check. of course when I got there the car was warmed up and wasn't making any noises. they figured it out and fixed it - I was so happy! it was the Tensionizer and the universal belt was worn. More
by terry.cerekwicki
Employees Worked With
December 09, 2019
It was great. Everyone was very friendly, I was taken care of fast. The advisors and the techs were very helpful. Overall it was great service. They went over every Everyone was very friendly, I was taken care of fast. The advisors and the techs were very helpful. Overall it was great service. They went over everything my car needed and that was also very helpful. More
by CHEERLEADERR16
Employees Worked With
Steven Souffornt
December 06, 2019
great customer service very professional. I will not go anywhere else for service. This site is where I bought two nissans and service the first nissan as long as I had the very professional. I will not go anywhere else for service. This site is where I bought two nissans and service the first nissan as long as I had the vehicle. More
by SHAYROB71
Employees Worked With
Steven Souffornt
December 06, 2019
Excellent I went for an oil change and tires rotations. I was very satisfied with the service and process of my visit. I will recommend this dealer I went for an oil change and tires rotations. I was very satisfied with the service and process of my visit. I will recommend this dealer More
by nubiakoularmanis1
Employees Worked With
Steven Souffornt
December 06, 2019
service personnel was pleasant. there were many suggestions for repairs that I felt at this time was not as extreme as they expressed, but when I got home I f personnel was pleasant. there were many suggestions for repairs that I felt at this time was not as extreme as they expressed, but when I got home I found that my battery connections were corroded which was not taken care of when I was there. More
by brewer4d
Employees Worked With
Steven Souffornt
