Jenkins Nissan - Service Center

Their communication is poor and they make you wait too long for visits. Tell you the car is ready and when you get there it’s not for another hour or more! long for visits. Tell you the car is ready and when you get there it’s not for another hour or more! More

Great service everyone was extra helpful with me and my grandchildren. Fast service I appreciate grandchildren. Fast service I appreciate More

The oil change seemed to be from a trusted place and didn’t bombard me with extra fees didn’t bombard me with extra fees More

It’s nice the only thing is it takes forever for an oil change. If they had a different line for walk ins and prioritize reservations it would be better. change. If they had a different line for walk ins and prioritize reservations it would be better. More

Excellent service. Service representative was very informative of needs and in a timely manner. Recommending everyone. Service representative was very informative of needs and in a timely manner. Recommending everyone. More

Customer service was great. Saleman was attentive and listened to what we needed. We went with a different dealer due to price only Saleman was attentive and listened to what we needed. We went with a different dealer due to price only More

Well, l don't know what to say about you guys except that you are doing a great job and your service and pricing are excellent as well as all your friendly employees.... you are doing a great job and your service and pricing are excellent as well as all your friendly employees.... More

We had our car in for a manufacture replacement of transmission. We got a call at 4:30 on a Friday after 11 days in shop. When I picked it up it had bird poop all over it. Pollen and caked leaves transmission. We got a call at 4:30 on a Friday after 11 days in shop. When I picked it up it had bird poop all over it. Pollen and caked leaves in between the hood and windshield and it was green with pollen. Also had 2 skin marks on the driver side door that were not there when they received the car. We made sure the loaner car was clean inside and out when we brought it back and it was understood when we left it that ours would be clean when we picked it up. The car also smelled like mildew inside when we picked it up and it had leaked all around the sun roof. You are the ones who told us that the sun roof had to be kept blown out or it would leak. It had never leaked on the driver side just the passenger side. When we picked it up it had leaked on both sides. To say we are not happy would be the understatement of the year. More

service department was quick and courteous. evening cashier was acting like we were interrupting her and wasn't friendly. evening cashier was acting like we were interrupting her and wasn't friendly. More

The staff the greeted me and instructed me were excellent. They were polite and informative. They represented the dealership in a positive way. The young woman who took my payment did not repre excellent. They were polite and informative. They represented the dealership in a positive way. The young woman who took my payment did not represent well. She would not give me a direct answer to my question. She was dismissive. Another person in line spoke up to answer my question. She communicated that either she did not know how to do her job or that she didn’t care. Again, everyone else gave excellent service. More