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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,420 Reviews

2,420 Reviews of Jenkins Nissan - Service Center

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February 28, 2023

Very nice staff and helpful to their customers. Will come back to use their service department again. More

by Dawnfurnari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jenkins Nissan responded

Hi Dawnfurnari, thank you so much for your positive comments about Jenkins Nissan, Inc.! We can't wait to see you again, have a great day.

February 27, 2023

I bought my Nissan Altima at Jenkins Nissan & have always had my car serviced there. While waiting today for my car Sami introduced himself & we had a nice conversation. He of course asked about my car & I l More

by Jbgayle57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

February 27, 2023

Angela Fisher was very helpful in making sure car was fixed with right parts not what I faught it wad More

by ianisbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2023

Is very professional and it was bad service it was superb and I would recommend someone else to go there More

by dixontammie1315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2023

Sami was very welcoming . Very nice ! Come see him ! At Jenkins Nissan . You won’t regret it ! More

by Roberta.gdard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

February 25, 2023

Sami was great, very professional. The showroom is nice and clean. Staff very friendly and are happy to help. More

by Riabell27
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2023

Jenkins Nissan has great employees, my favorite is Sami Sulaiman. He had a smile on his face when he approached me and was ready to help with any of my car needs. More

by Trcdebrosse
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

February 24, 2023

Not a good experience. 2.5 hours for a simple oil change. No rotation of tires or any other service per my request. Just an oil change. Ridiculous More

by carriemack1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malaki Ettson
Feb 27, 2023 -

Jenkins Nissan responded

We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

February 23, 2023

Change oil, very satisfied with manager , not with representative. Fill more force to fix the car than getting explanations More

by chantha.chhay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 24, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

February 22, 2023

Transparent and cost efficient. Looking at the accurate status of the parts, instead of simply asking to change for minor or medium wear and tear. More

by Austin Bhaskar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service employees
Feb 23, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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