Jennifer's Auto Sales

Wow! Great experience! Best car buying experience I have had. Derek was very knowledgeable. I got the car I wanted and I got a great interest rate. I will happily tell my firneds and family about Jennifer's had. Derek was very knowledgeable. I got the car I wanted and I got a great interest rate. I will happily tell my firneds and family about Jennifer's and recommend they go there, More

have had my 2000 Grand AM GT serviced there (oil change), always able to get right in, Employees are always friendly and remember me each time! ;-Q always able to get right in, Employees are always friendly and remember me each time! ;-Q More

So, I rated this business OVERALL--when I first came in, all fives!! By the time I was done, they received the ratings I gave today. They worked hard for my deal and they didn't really make much, if anythin all fives!! By the time I was done, they received the ratings I gave today. They worked hard for my deal and they didn't really make much, if anything. After purchasing new/better tires, replacing a seat that was broken, working on the front end and replacing the seat belt that stopped working when I came to pick it up, everything was great. I drove off the lot after paying $2500 down on a $6000 vehicle and ended up with $183 a month payments with a promise for a new interest rate (Reliable Credit) after a year of excellent payments--I made about 9-10 months of pre-paid and/or on-time payments every month. At about month 6, after sinking around another $1000 into replacing things on the vehicle and my balance being right at wholesale, I went back to the lot and begged them to let me trade this in on something else because of the constant mechanical issues. I know, I know--no warranty, used cars, etc. However, at that point in time, they COULD HAVE traded me out for something else and maybe even made some money--but they refused--quite rudely, I might add during that conversation. So, as I expected, another couple months later and another $1000 in repairs, the transmission went out--. I'm done at that point and the vehicle is given back to the loan company for fixing and auction. At one point I borrowed extra money on the vehicle from the loan company for repairs, which they did at Jennifer's. Paul, to his credit, gave me his discount so I paid little if nothing in labor for the repairs. Had they worked with me on this and let me trade this in when it was at wholesale price, I would have given a stellar report, as I did in the beginning. Not now, not ever. I was stuck with a lemon and now, a voluntary repo. Did I mention the check-engine light and ignition codes and the power-steering unit that needed refilling every 2 days? Horrible experience. More