Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,406 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,406 reviews
September 25, 2015
My Buying Experience ---Donna B. I went into the dealership just to look not expecting to buy anything, The salesperson ( Sheik Obaya) was exceptional during the process, Talking to I went into the dealership just to look not expecting to buy anything, The salesperson ( Sheik Obaya) was exceptional during the process, Talking to me as if we were old friends, not being pushy, showing me around the entire dealership and got me some really great deals , which made the process of buying my new car go very smoothly. I would recommend him and this dealership to anyone that is in the market for a new or used car. Thank you Sheik More
by Sexy Red
Employees Worked With
Sheik Obaya
September 22, 2015
Be quite cautious when you approach and don't be pressured. They try to get you to sign an agreement at first and that was quite forward... SInce all I wanted to do was just shop around and get options. The " They try to get you to sign an agreement at first and that was quite forward... SInce all I wanted to do was just shop around and get options. The "Love It or Leave It" was denied to me when I tried to return the vehicle and they didn't return my numerous calls also I had to make various repairs within the first two weeks of purchase, and they were camouflaged to decieve. More
by Newguy0811
Employees Worked With
Jesse
September 21, 2015
great deal I was not expecting myself to be buying a car today but I will like say thank to both of my friends John Jallayu who brought me at this dealership and I was not expecting myself to be buying a car today but I will like say thank to both of my friends John Jallayu who brought me at this dealership and the sale person Deon Willis who had working with John and I to get us a car today. I was able to select a car that I like. Thank again for your hard work mr. Deon Willis. More
by chipmunk
Employees Worked With
Deon Chris
September 19, 2015
Great service Wonderful personality turly a pleasure to deal speak with. Very energetic from the beginning full of emotion at times she was more excited than I bein Wonderful personality turly a pleasure to deal speak with. Very energetic from the beginning full of emotion at times she was more excited than I being a man of very small spending she was placed in my path during my moment of need and I'm grateful to have met her thanks More
by Westccjr
Employees Worked With
Nedha
September 19, 2015
Painless Purchase Sam made this the easiest purchase. I was running late and he stepped in and helping me navigate the whole process smooth and easy. Go see Sam...he' Sam made this the easiest purchase. I was running late and he stepped in and helping me navigate the whole process smooth and easy. Go see Sam...he's awsome!! More
by cowboy
Employees Worked With
everyone was great
September 18, 2015
excellent Deon was extremely helpful and knowledgeable when I purchased my new car. I would recommend this dealership to everyone. They gave me a great deal. Deon was extremely helpful and knowledgeable when I purchased my new car. I would recommend this dealership to everyone. They gave me a great deal. More
by Dana Dane
Employees Worked With
Deon Chris
September 17, 2015
Sport guy Great sales staff, Nehda is great! The entire experience was pleasant. I will recommend many others to come to Jeremy Franklin. The staff ne Great sales staff, Nehda is great! The entire experience was pleasant. I will recommend many others to come to Jeremy Franklin. The staff negotiated price with me and were ver very professional. More
by Ken Sport
Employees Worked With
Nehda
September 16, 2015
Excellent service and professional sales Would recommend to anyone. See Jesse Hardin! Good, efficient sales. Took care of my needs and satisfied price needs. Reasonable trade-in value. Effici Would recommend to anyone. See Jesse Hardin! Good, efficient sales. Took care of my needs and satisfied price needs. Reasonable trade-in value. Efficient closing the deal. More
by Drtjohnson
Employees Worked With
Jesse Hardin, Joseph espinoza
September 16, 2015
Customer Service Sam was very helpful, my credit score isn't that good but he gave me options that no other dealership has ever offered me I was very pleased with his Sam was very helpful, my credit score isn't that good but he gave me options that no other dealership has ever offered me I was very pleased with his service &I he also worked with me on my down payment More
by Car girl
Employees Worked With
Sam Spikes
September 15, 2015
Superb deal Deon Willis gave us great customer service. He was always friendly and made us feel right at home. He made everything go great and we can't wait to Deon Willis gave us great customer service. He was always friendly and made us feel right at home. He made everything go great and we can't wait to share the great news that at Jeremy Franklin you can count on Deon Willis. Guaranteed!!! More
by Artdog
Employees Worked With
Deon chia josh
