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Jeremy Franklin Mitsubishi of Kansas City

Overview Employees Reviews (922) Inventory (267)

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Jeremy Franklin Mitsubishi of Kansas City

4.8

922 Lifetime Reviews

6300 E 87th St, Kansas City, Missouri 64138 Directions

Sales: (888) 538-5521

Service: (888) 781-0124

Parts: (888) 446-1248

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Excellent

97% Recommended

4.8

922 Lifetime Reviews

View 5 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.

923 Reviews of Jeremy Franklin Mitsubishi of Kansas City

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January 08, 2019

SALES VISIT - NEW

"Excellent Service. Outstanding Thanks TJ"

- Mzrose58

Thank you TJ. Outstanding Job. Excellent Sales Representative. He made me feel at ease. Not pressured i will refer others to TJ. Thanks bunches.. I just love my nrw car.

Customer Service

Quality of Work

Friendliness

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Recommend Dealer

Yes

Employees Worked With

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Helpful 0

January 08, 2019

SALES VISIT - NEW

"Excellent"

- Chayanne40

Tj was amazing in working with us to get us what we wanted. We love our car and the price was good. Will be back

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

TJ Clark

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Helpful 0

January 08, 2019

SALES VISIT - NEW

"Robbery is the best way to describe our experience."

- Wrongedone

These people took our money, used the rebates to cover the rest. Said because I work for a privately held company, I did not qualify, and took the car back. They did not refund my money, and I am sure this will be a bad Mark on a credit score I have been working diligently on to improve. Lumps of coal for all these thieves. I will be making sure to let any and all know what these low lifes are really like.

Customer Service

Quality of Work

Friendliness

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Overall Experience

Recommend Dealer

Employees Worked With

Joshua Espinosa

1.0

Other Employees : Stacy

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Helpful 0

January 04, 2019

SALES VISIT - USED

"First Lady Second Experience "

- First Lady Ross

TJ took great care of me and made everything flow smoothly!! He is a wonderful representative. I highly recommend TJ for transactions. Hallelujah. Amen. Thank you TJ!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Joshua Espinosa

5.0

Other Employees : TJ CLARK

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Helpful 0

December 29, 2018

SALES VISIT - NEW

"Buy your car here"

- NewOutlanderOwner

Very friendly and knowledgeable staff. Jesse Hardin made buying a car easy and enjoyable. I would recommend Jeremy Franklin Mitsubishi to anyone wanting to buy a car.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Chris Fry

5.0

Jesse Hardin JR.

5.0

Joshua Espinosa

5.0

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Helpful 0

December 27, 2018

SALES VISIT - USED

"Fast and friendly "

- Jacob98

We went through our buying experience with Jesse Hardin Jr . It had been several years since we had purchased a vehicle and never really look forward to that experience. Jesse was very helpful and kind and made the whole process much more enjoyable! If you need a different vehicle we highly recommend Jesse at Jeremy Franklin Motors

Customer Service

Quality of Work

Friendliness

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Overall Experience

Recommend Dealer

Yes

Employees Worked With

Jesse Hardin JR.

5.0

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Helpful 0

December 22, 2018

SALES VISIT - USED

"Very Satisfied Customer"

- Legra0710

Thomas Clark is awesome. He was patient and a good listener. He helped me by selecting a car that I love and I believe I received a more than fair deal on my vehicle purchase. Thank you TJ Clark and Jeremy Franklin!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Joshua Espinosa

5.0

Other Employees : Thomas "TJ" Clark

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Helpful 0

December 20, 2018

SALES VISIT - USED

"Rough Start Beautiful Ending"

- Harris, Marcus 2010

Greeting was rough almost walked out and went back home, but Mr T.J. Clark helped me and I drove off in my new car.

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Quality of Work

Friendliness

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Recommend Dealer

Yes

Employees Worked With

TJ.

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Helpful 0

December 19, 2018

SALES VISIT - USED

"Professional friendly service "

- Ataly999

Jeremy Franklin Mitsubishi is without the doubt the best place to buy a car with professional friendly service that make you feel comfortable at home and it's all because of Mr. TJ. He goes beyond his duty to make sure his customers are happy and satisfied. We bought a new car last year and came back again to buy another use luxury car because we love the professional friendly service we get from Mr. TJ and from the finance department, Joshus Espinosa. We would recommend Jeremy Franklin Mitsubishi to our family and friends. Thank you.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Joshua Espinosa

4.0

Other Employees : Mr. TJ

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Helpful 0

December 18, 2018

SALES VISIT - USED

"Hummer H1"

- Chunn

TJ Clark was awesome to work with very helpful super nice guy will do business again. I bought a Hummer H1 from him just as described. Thank you

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

TJ Clark

Report | Respond | Print

Helpful 0

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