Jeremy Franklin Mitsubishi of Kansas City

50/50 and happy Pros: The environment and staff were very inviting. The finance department really went far and beyond trying to meet our financial needs and the re Pros: The environment and staff were very inviting. The finance department really went far and beyond trying to meet our financial needs and the requests for the expectations we had hoped for. (This list was short but it was a lot of work on the financial department and it is very much appreciated.) The Cons: We kept telling are salesman that we didn't walk in with any money in hand for anything (insurance, down payment, etc) and he would reply we are going to take care of that. We were never given any figures until we were 100% sure we were going to commit to a sale. We had an appointment scheduled with one guy and he was unavailable so we were greeted by a different person. It took four hours for us to close on the sale after repeatedly being told "it will only take ten minutes" or "we will be done shortly, I will be right back". We called the next day (about 18hrs later) and asked for our salesperson so we could settle the insurance arrangements, gave him my name and he was like "oh yes I remember I sold you the outlander!". He actually sold me the mirage. He had more conversation with my boyfriend during the whole process. When he called a week later, he kept referring to him as "Brian" and his name is "Ben". It has only been a week since we signed for the vehicle, I hope that the remainder of our experience is pleasant. I am happy with the vehicle and am pleased with all the work everyone contributed to getting us a new car! More

Another Satisfied Customer is no joke! My fiance' and I truly put their guaranteed approvals to the test. Not only did we walk out that day with a vehicle, but a brand new 2016 Outlander th My fiance' and I truly put their guaranteed approvals to the test. Not only did we walk out that day with a vehicle, but a brand new 2016 Outlander that fits our whole family. TJ Clark made good on every promise Jeremy Franklin's makes. We couldn't possibly imagine a better car buying experience. And this was far from our first experience with a dealership! Not only do we plan to trade our other vehicle at Jeremy Franklin's, I can not see us ever buying anywhere else! More

great personable experience T.J. Clark is very professional, and experienced in selling cars. He offers the best assistance in every area needed for purchasing my 2015 mirage mit T.J. Clark is very professional, and experienced in selling cars. He offers the best assistance in every area needed for purchasing my 2015 mirage mitsubishi. More

Exceptional Salesman My husband and I was greeted by Bill Burney very nice and friendly man. He was very helpful in every way always making sure we were comfortable and we My husband and I was greeted by Bill Burney very nice and friendly man. He was very helpful in every way always making sure we were comfortable and well informed of the vehicle we were interested in purchasing. We are very happy with our new car thanks to Bill. We would recommend him to our friends and family! Thank You! Jim & Yolanda More

thanks I just want thank deion and his crew for help me and my family they was a true bless to usenjoyed my experience there thanks everyone I just want thank deion and his crew for help me and my family they was a true bless to usenjoyed my experience there thanks everyone More

Buying Made Easy I gave them 5 stars because of the overall friendliness and professionalism of the staff and management. From the beginning of the process; the decidi I gave them 5 stars because of the overall friendliness and professionalism of the staff and management. From the beginning of the process; the deciding on a vehicle type and price range, the process was very pleasant. More

Exceptional Promise I walked into Jeremy Franklin and was greeted by the staff. Everyone seemed friendly. My salesman TJ was professional and hilarious. Wonderful car buy I walked into Jeremy Franklin and was greeted by the staff. Everyone seemed friendly. My salesman TJ was professional and hilarious. Wonderful car buying experience. I was promised a vehicle and the finance department delivered. I walked out with a brand new vehicle and very confident in my purchase. Keep up the great work! More

Great job Jeremy Franklin Mitsubishi had excellent staff! Especially Deon W. He was very friendly and personable. I loved the jokes he made while we were waitin Jeremy Franklin Mitsubishi had excellent staff! Especially Deon W. He was very friendly and personable. I loved the jokes he made while we were waiting to hear back about our decision! We were in a little bind with the down payment, but Deon and his manager worked to help us find a plan that worked for us! We purchased the car for my boyfriend, but I will definitely be back when it is my turn to get a car!! More

Great time! Thank you Jesse for the wonderful customer service and working with me. I never thought I would be approved for a 2015 anything. I am so excited and p Thank you Jesse for the wonderful customer service and working with me. I never thought I would be approved for a 2015 anything. I am so excited and pleased. Thanks again Jesse More

ONLY BUY FROM THESE GUYS!!!! My sales rep TJ was amazing to say the least. This was our first car buying experience and he really made this a comfortable experience. Not knowing m My sales rep TJ was amazing to say the least. This was our first car buying experience and he really made this a comfortable experience. Not knowing much about cars can make buying one feel overwhelming. But thanks to TJ I left the dealership feeling excited and confident in my purchase. My advise go to Jermery Franklin's Mitsubishi where they actually care about the people! More