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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,398 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,397 reviews
October 05, 2013
We were very impressed with the dealership and had a fantastic experience! We worked closely with Mr. Franklin and TJ Clark. They provided excellent customer service and their attention to detail wa fantastic experience! We worked closely with Mr. Franklin and TJ Clark. They provided excellent customer service and their attention to detail was incredible. We would highly recommend buying a vehicle from Jeremy Franklin!! They are outstanding! More
by Kbjorn
Employees Worked With
Jeremy Franklin & Tj Clark
July 15, 2013
Ok so I had no intent on buying a new vehicle but I can honestly say that without Dion, OMG!! my outcome would not have been what it was. My first insteraction with him, he shook my hand and asked what it honestly say that without Dion, OMG!! my outcome would not have been what it was. My first insteraction with him, he shook my hand and asked what it was that I was looking for and what were my expectations. I gave my truth, I needed to keep payment within the 300.00 range and something nice. I even told him my credit was not the best but he didnt juge me. He was so reassuring and held my hand the entire time. He along with Chris made the car buying process so seamless. Dion even took the time to go over all of the loan details inclduing the fine print. As overwelmed as I was, Dion was very up front about what I qualifed and didnt quaify for and he along with Chris worked hard to get me a loan that fit my budget. Never once did they tell me they could not do anything. Actually Dion assured me that I would be leaving with a vehicle that day. And with all smiles, he kept his word to me and now I can say Im a jeep girl! More
by KameelahMuhammad
Employees Worked With
Dion Daniel( Sales Assoc) Chris Fry(Finance), Tony Civella(Body Shop)
June 22, 2013
I work in customer service and I must say my experience with Jeremy Francklin's staff was one of the best customer service experiences I have ever had. They greeted me at my car and worked very hard to get with Jeremy Francklin's staff was one of the best customer service experiences I have ever had. They greeted me at my car and worked very hard to get me the car I wanted, In fact we had such a great experience with them we had my Father go see them and he bought car to. Then a few weeks later my boyfriend bought a truck from them. So If you want to go to a car dealership that has your best interest at heart your better head to Jeremy Franklin! They will take very good care of you right down to finding you a car you can afford if they don't have it on their lot!!! So go see them and then you will have your own review to write. More
by Dmorgan65
Employees Worked With
Hector, Josh, Jesse
June 17, 2013
Sheik and Hector went up and beyond in their treatment and personal service that they offered me and my fiance'. Even after the sale of the vehicle, they continued to work with me on items that were adver and personal service that they offered me and my fiance'. Even after the sale of the vehicle, they continued to work with me on items that were advertised with the car but were not and worked hard until i was satisfied with each and every thing that i expected to receive with the vehicle until complete. The salesman were professional and quite affable. I not only would recommend anyone looking for a new or used vehicle to Jeremy Franklin but look forward to purchasing my next vehicle from them. They are the best!! More
by terrylain
Employees Worked With
Sheik Obama
May 23, 2013
I bought my Suzuki Kizashi Sport SLS from Jeremy Franklin Suzuki. I was a little apprehensive on this purchase but i needed a vehicle that would be a little bit less in car payments, I never would have imag Suzuki. I was a little apprehensive on this purchase but i needed a vehicle that would be a little bit less in car payments, I never would have imagined buying a Suzuki. But they were able to satisfy my concerns and questions about servicing the Kizashi. Jesse and Hector understood my situation and made the sales process VERY easy. I had a very good experience with this group. Great Bunch of guys, I will be buying a second car and I definitely will be going back to them for their GREAT customer service!! Thanks again Jesse for making it a great buying experience. John Corcione More
by JohnCorcione
Employees Worked With
Jesse Hardin
May 21, 2013
When I explained my car situation to Sheik and what happened with the last car he couldn't believe it and promised to have me in a new car and he did and I thank him so much, he turned my upside down s happened with the last car he couldn't believe it and promised to have me in a new car and he did and I thank him so much, he turned my upside down situation in to a pleasant one. Need i remind you all that i am only 20 and got a new car. I MOST DEF WILL BE REFERRING PEOPLE TO THIS CAR LOT IN THE NEAR FUTURE. More
by FatMomma8946
Employees Worked With
Sheik O.
May 16, 2013
The entire car buying process can be a scary one. But EVERYONE at Jeremy Franklin made it SO enjoyable! It was quick and painless. Everyone is SO friendly and helpful!! EVERYONE at Jeremy Franklin made it SO enjoyable! It was quick and painless. Everyone is SO friendly and helpful!! More
by justjess09
Employees Worked With
Deon
April 04, 2013
My experience with Jeremy Franklin in KCMO I received My experience with Jeremy Franklin in KCMO I received the best customer satisfaction from the staff at Jeremy Franklin. From the moment I pulled in t My experience with Jeremy Franklin in KCMO I received the best customer satisfaction from the staff at Jeremy Franklin. From the moment I pulled in the drive way I was greeted by my cousin Deon Willis and he introduce me to Joshua. Both of these men were very professional and I felt really comfortable with them and the knowledge they had with Jeremy Franklin. I was approved for a 2006 Ford Explorer and now I have shared this experience with my sisters which will be coming down this week end to buy them a new vehicle. Thanks Jeremy Franklin and your wonderful staff Jacq Kelley More
by br00k2013
Employees Worked With
Joshua Espino
March 30, 2013
Excellent sales staff and very professional. Surpassed my expectations and Jesse went out of his way to get me in the vehicle I wanted. I will definitely be coming back for my next vehicle purchase and will expectations and Jesse went out of his way to get me in the vehicle I wanted. I will definitely be coming back for my next vehicle purchase and will send anybody I know his way. More
by DavidGriffiths
Employees Worked With
Jesse Hardin
March 29, 2013
Joshua made buying a car a great experience.. Incredible salesman and i would recommend him to anyone.. The dealership and other salesmen were awesome as well salesman and i would recommend him to anyone.. The dealership and other salesmen were awesome as well More
by russelc
Employees Worked With
Joshua Espinosa
