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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,402 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,402 reviews
June 03, 2011
I would recommend Susuki To my Friends and Family. I Have been coming to Suzuki for 6 years and have been satisfied at every visit.The Employees are so helpful and concerned about the quality of care. If you been coming to Suzuki for 6 years and have been satisfied at every visit.The Employees are so helpful and concerned about the quality of care. If you need service done go to Jeremy Franklin Suzuki. More
by croseberry
Employees Worked With
Paul
April 26, 2011
Deon welcomed us with a smile, he served us energetically with lots of enthusiasm. Answered our numerous questions showed us multiple alternative options. Explained cost benefits advantages versus disadvanta with lots of enthusiasm. Answered our numerous questions showed us multiple alternative options. Explained cost benefits advantages versus disadvantages. Deon was very very patient and kind to us. We left Jeremy franklin very happy satisfied customers. More
by agakias
Employees Worked With
deon r willis
April 05, 2011
Alex has been very helpful all through this transaction. He was well informed on the car and very successful with acquiring a good deal on our trade-in of a van and travel trailer. He has checked several ti He was well informed on the car and very successful with acquiring a good deal on our trade-in of a van and travel trailer. He has checked several times to see if we are completely satisfied, which we are. We had some service issues and Alex made sure they were taken care of to our satisfaction. This has been the best car buying experience we have ever had, We have already highly recommended Jeremy Franklin Suzuki and especially Alex to friends and family. More
by JerryHall
Employees Worked With
Alex Tenner
April 02, 2011
This dealership was able to get me approved when NO ONE chould. I was offered a 2010 with low miles. I test drove the car and loved it. The only thing I was some what unhappy with was the time I was there chould. I was offered a 2010 with low miles. I test drove the car and loved it. The only thing I was some what unhappy with was the time I was there BUT it was NOT so much Deons or the car dealerships fault. I would recommend this dealer to everyone that would be looking to buy a new or used car. Two thumbs up for Deon and the dealership. Thanks guys More
by jneilon
Employees Worked With
Deon R. Willis
April 02, 2011
Patrick Swagan was my sales advisor . My heater was not working, I was kind a nervous about how much it is goin to cost me But Patrick assured me he will try his best to have it done at reasonable price t working, I was kind a nervous about how much it is goin to cost me But Patrick assured me he will try his best to have it done at reasonable price that made me feel good to know that. After the work was done I was qouted more than that i thought but not too high of a price. More
by suespho
Employees Worked With
Patrick Swagan
April 02, 2011
This is the second time I have bought a car from Deon Willis at Jeremy Franklin Suzuki and I must say, each time was a great experience. All of the staff were friendly and rpofessional, whether they were Willis at Jeremy Franklin Suzuki and I must say, each time was a great experience. All of the staff were friendly and rpofessional, whether they were helping you or not. The finance department was quick in finding a lender for me and the process was very quick and easy. I would definitely recommend this dealership to anyone I know. More
by msvwilliams95
Employees Worked With
Deon Willis
March 16, 2011
I have been coming to this dealership for service for several years//every since I had a recall for a part on my car. The service dept has always explained things to me, in a way that I can understand. P several years//every since I had a recall for a part on my car. The service dept has always explained things to me, in a way that I can understand. Patrick in particular, has also been very kind,in fact I bought my last car in part because of the great service at this dealership!! More
by Alice Richardson
Employees Worked With
Paul Griffin
February 14, 2011
Deon was great to work with, knowledgable about products, not aggressive or overbearing, let me make the decission. I brought 2 cars from him and sent in some friends also...best salesman at dealership... I not aggressive or overbearing, let me make the decission. I brought 2 cars from him and sent in some friends also...best salesman at dealership... I would buy from Deon anywhere he sold. I recommend my car to a lot of people looking for a good running vehical . More
by vgcollins
Employees Worked With
Deon Willis
February 13, 2011
Spent a hour and a half trying to buy a van. Was basically told I didn't want the van as I should buy something more expensive. Then was left sitting for over an hour and totally ignored. Finally ju basically told I didn't want the van as I should buy something more expensive. Then was left sitting for over an hour and totally ignored. Finally just drove away. Go somewhere else...I will never do business with them again. More
by jimbarb
Employees Worked With
Jessie ??????
February 12, 2011
I had occassion to work with Deon Willis and found him to be very knowlegable concerning the vehicles I looked at. His presence is quite inviting and places his customer at ease. I gave my ratings due to be very knowlegable concerning the vehicles I looked at. His presence is quite inviting and places his customer at ease. I gave my ratings due to the appearance of the dealership,the friendliness of the employees and my overall experience during my visit. More
by josied033
Employees Worked With
Deon Willis
