Jeremy Franklin Mitsubishi of Kansas City

My experience with this dealership and the two salesmen there was very informational. All my questions were answered, the way a knowledgeable person of this subject matter should be able to answer them. I there was very informational. All my questions were answered, the way a knowledgeable person of this subject matter should be able to answer them. I was treated as a person, not as a number, and greatly appreciated this. The quality of their service would have received a 5 rating too, except a couple of items were missed by the salesman, that I had to mention. Overall, I enjoyed my automobile buying experience there, and received a very good deal for my money and time. I have and would recommend this dealership again. More

The buying experience was good to work with Ricky, my salesperson. When the managaer, Joseph Espinoza, got involved, it made it tough to sign the dotted line (an interaction not worth noting). After I salesperson. When the managaer, Joseph Espinoza, got involved, it made it tough to sign the dotted line (an interaction not worth noting). After I purchased the car the service department was a little suspect. The seat repair to several small cigarette burns was completed but it was not the best craftsmanship. Then the part that is irritating but not devestating. My car was to have carpeted car mats in the front and rear as noted on the window sticker (which I kept as record). When I went to get into the car I purchased, the drivers side did not have a mat. Both Joeseph and Ricky said they would get me a mat but didn't have one at the time. It has been a month and a half now and without boring everyone, the dealership does not have nor will it purchase a new mat. Correspondence with them has been minimal, except when I initiated the interaction. When confronted, Joseph said he will get one to me when they get a car in to match my interior carpet. Again, it has been over a month and a half since I bought my car with no activity. This is, at the most, an $80 purchase that they do not seem willing to make to complete their obligation. I will not recommend this dealer and I had thought the dishonest car dealerships had vanished, however, I am mistaken. Thankfully this is only an $80 remedy and not something major. This dealership wants you to sign and will not take care of the back end issues. Good luck to anyone purchasing a car from Jeremy Franklin Suzuki. PS: They may respond by saying that they will get me a mat "once they get a car in that matches" my car interior. Again, it has been a month and a half and next to no communication about their intentions, I do not believe a word they say. More

Jesse was very professional and had a great attitude. he was not only concerned about selling the car but wanted to make sure that i liked and enjoyed what he was selling to me. He made sure my needs were c was not only concerned about selling the car but wanted to make sure that i liked and enjoyed what he was selling to me. He made sure my needs were catered for, tried as much as possible to get me the car with the lowest mileage for the best price, also made sure i got a the best trade price for my car. His honesty and spirit was also amicable. He called to Follow up after i bought the car. More

I purchased a Grand Vitara for my business vehicle. I received a great price and everyone at the dealership was friendly and helpful. Everything was straightforward and went smoothly. We have had the G received a great price and everyone at the dealership was friendly and helpful. Everything was straightforward and went smoothly. We have had the Grand Vitara back for oil changes and the service department is excellent too. I would definately recommend this dealership to family and friends. More

I recently purchased a 2007 used Chevrolet Avalanche from Jeremy Franklin Suzuki. I worked with Joshua Espinosa when finalizing my decision to buy my vehicle. He was very honest, friendly, genuine and knowle Jeremy Franklin Suzuki. I worked with Joshua Espinosa when finalizing my decision to buy my vehicle. He was very honest, friendly, genuine and knowledgeable. Joshua welcomed and respected my questions and was very patient in the process. Everyone else in the dealership seemed to posess the same qualities. I've purchased many vehicles from various dealerships in my life and many times my experiences were horrible. Jeremy Franklin is definately an outstanding dealership demonstating excellent customer service! I will definatley recommend and conduct future business with Jeremy Franklin. More

i didnt think i would be able to get such a great deal on financing. i didnt think i could get any financing at all and when i was there i got a great deal financing. i didnt think i could get any financing at all and when i was there i got a great deal More

I went in looking for a reliable car, knew I didn't have very good credit. Joshua and I looked a few vehicles, took some for a test drive. We went over a few numbers and with very little money down and lo very good credit. Joshua and I looked a few vehicles, took some for a test drive. We went over a few numbers and with very little money down and low monthly payments I was able to drive away with an 05 Ford Taurus. More

I came out to look for a car because our family had grown. I found this dealership and TJ Clark to be very helpful. Everyone at the dealership was friendly. TJ helped me find a car that fit my needs at grown. I found this dealership and TJ Clark to be very helpful. Everyone at the dealership was friendly. TJ helped me find a car that fit my needs at a good price. I would refer anyone to visit the dealership and I did. My cousin also went a bought a car about a year later. More

Went in to change from driving a Mazdaspeed 3 to a Suzuki SX4 Crossover because I decided that this type of vehicle better fits my lifestyle. Dealer seemed willing to work towards meeting the criteria I had SX4 Crossover because I decided that this type of vehicle better fits my lifestyle. Dealer seemed willing to work towards meeting the criteria I had set to decide whether or not I could justify this trade-in / new car purchase. It's only been my first day with the car but I am pretty sure that after a few climbing and camping trips I won't regret it. More

I was looking for a new car that would be safe and reliable for me to take to college. I had heard nothing but good things about Jeremy Franklin's Suzuki so I thought I would take a look there. Upon a reliable for me to take to college. I had heard nothing but good things about Jeremy Franklin's Suzuki so I thought I would take a look there. Upon arriving, I was immediately greeted but Josh Espinosa and he walked me through the dealership and really took his time going over each vehicle. I ended up purchased a used Honde Accord and he was completely right, it was the perfect car for me and suited my needs perfectly. I would most definately recommend Josh to everyone, his service was excellent! More