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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,522 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,522 reviews
October 24, 2016
Great experience My husband and I were thrilled with the level of service and attention we received. We had our two children with us when we purchased a car, so as any My husband and I were thrilled with the level of service and attention we received. We had our two children with us when we purchased a car, so as anyone with children knows that can be a hassle and a headache. The salesperson, Kenneth, was fantastic and was trying to help us entertain our children while we made a decision. Once we decided to go ahead and purchase a vehicle, Kenneth and the financing team worked hard to get our payments where we wanted them. We are excited to be in a new (used) 2015 Outlander. The only complaint we had was not being told in advance that the tax title and registration wouldn't be covered with our financing. It wasn't until we were in signing papers that we were told these items wouldn't be included. Otherwise the service was excellent. More
by blake08
Employees Worked With
Kenneth Anonye, and the Finance Manager
October 21, 2016
Another Sheik Experience He's awesome and we love him for helping us getting a new car. My kids will love the new car so thank you sheik for helping us. He's awesome and we love him for helping us getting a new car. My kids will love the new car so thank you sheik for helping us. More
by Ashley Colon
Employees Worked With
Sheik
October 20, 2016
Excellent My exspeince with Jeremy franklin was the most amazing experience I had very polite friendly strong customer service skills I would definitely recomme My exspeince with Jeremy franklin was the most amazing experience I had very polite friendly strong customer service skills I would definitely recommend anyone here 😄😄 More
by Reese#39
Employees Worked With
Jesse Hardin
October 18, 2016
MY purchase of 2016 Mitsubishi Outlander This is the third vehicle purchased from this dealership, that should tell you something about what I think of this dealership. I like the consistenc This is the third vehicle purchased from this dealership, that should tell you something about what I think of this dealership. I like the consistency of the salesmen and the finance personnel. Naturally on each of my purchases I have had the same salesperson, Jesse. I don't know that much about cars, but I know I can rely on Jesse. Jesse is very knowledgeable about the Mitsubishi products. He is honest and upfront, and to me that is what is most important when trying to make such a huge financial investment/purchase. I have always gotten all my regular maintenance work at Franklin also, and their service staff is wonderful. They look for ways to save, and I also go on their website to see if they have coupons I can use. More
by bmckelv
Employees Worked With
Jesse Hardin, Finance Manager, Joshua,
October 17, 2016
Another satisfied customer Came in today looking to buy a vehicle. Not the best credit. I was able to get a n 2015 Mitsubishi Mirage for no money down today. Deon made the proce Came in today looking to buy a vehicle. Not the best credit. I was able to get a n 2015 Mitsubishi Mirage for no money down today. Deon made the process very easy and enjoyable. Thanks again. More
by Mindy356
Employees Worked With
Deon
October 05, 2016
Amazing Salesman Tyrone very helpful and nice. All employees knowledgable . I drove to Kansas City Missouri just for this car and am very happy I did. And Salesman Tyrone very helpful and nice. All employees knowledgable . I drove to Kansas City Missouri just for this car and am very happy I did. And Jesse helped also More
by 1721janet
Employees Worked With
Tyrone and jesse
October 01, 2016
the sheik experience Sheik was incredible! I will be endorsing both him and the dealership. I got into a brand new outlander. He was very personable and very knowledgeable Sheik was incredible! I will be endorsing both him and the dealership. I got into a brand new outlander. He was very personable and very knowledgeable. Thank you sheik, with your magnificent self. More
by daesia6435
Employees Worked With
sheik and Joshua
October 01, 2016
Awesome Experience Kenneth actively listen to my needs and presented me with a straight forward deal based off all the questions and answers provided. I am excited we di Kenneth actively listen to my needs and presented me with a straight forward deal based off all the questions and answers provided. I am excited we did not have to go back and fourth to service my needs. Great to walk in and get great service with a smile and know that they care about customers needs 1st. More
by J Perkins
Employees Worked With
Kenneth
September 29, 2016
Awesome service We came in just to look at trucks and to get a price for trucks. Kenneth Anonye was able to get the price and vehicle we wanted for the price we wan We came in just to look at trucks and to get a price for trucks. Kenneth Anonye was able to get the price and vehicle we wanted for the price we wanted. He wasn't pushy like most salesman are. He was looking out for us and what we wanted. More
by Kookiemeaty
Employees Worked With
Kenneth Anonye
September 27, 2016
Great deal Sheik was incredible i recommend him to family and friends. I love my new Charger. Highly recommended. I was not expecting to get approved. Right on Sheik was incredible i recommend him to family and friends. I love my new Charger. Highly recommended. I was not expecting to get approved. Right on Sheik. Thanks. More
by Rickeyjohnson1982
Employees Worked With
Sheik obaya
