Back

Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.5
1,644 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Contact Dealership

6300 E 87th St

Kansas City, MO

64138

Directions

By Type

Showing 1,644 reviews

April 15, 2017

Don't believe the commercials The ads you hear and see that everyone is accepted no matter credit history or turned down by others is not true. They run your credit and ask for wa More

by Weezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
Apr 27, 2017 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dealer Rater – Weezer POSTED RESPONSE: Private 4.27.17 April 27, 2017 Our dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on this DealerRater.com review, you did not share that experience. While we appreciate the feedback you’ve provided regarding your experience, we would sincerely welcome the opportunity to address any of the issues regarding your visit. Should you wish to contact us, we may be reached at 816.523.6900. It is always our intent to develop strong and lifelong relationships with our customers. Reviews such as this are very disappointing to us. We wish you the best of endeavors and wished we could have assisted you further. Sincerely, Hector Espinosa General Manager

April 15, 2017

Very Nice and Professional did tell me did the paperwork accordingly and told me what the policy of the company was which I did not necessarily agree with th of the car dealers More

by Mynewnissan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2017

Bought a car that day I found a car on Craigslist and followed the ad back to Jeremy Franklin Mitsubishi. The car was what I wanted. Really hope easy buying process and sim More

by SenatorBingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
April 12, 2017

Quick and to the point. Tyrone was great! He looked out for my best interest financially, and got me in a brand new car! I appreciate his integrity, hard work, and great cust More

by Bri L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Franklin
April 12, 2017

In and out Just got my vehicles first oil change. Didn't know if I was supposed to have an appointment or not but I made one anyways. They got me in and out with More

by Pitsrule2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
April 11, 2017

They said yes! I was upside down in my car and had tried a couple of different dealerships trying to trade it off, while all the others said no...Jeremy Franklin sai More

by awesomemomx3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2017

Oil change Very good service and really good customer service and l love the attitude i can't ask for anything better than you all again thanks again More

by Travis Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Leslie
April 06, 2017

On time service This rate goes to the service department. My experience was quick,I left having knowledge of what was done what needs to be done for future services. More

by ljordan1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2017

Great experience I came to Jeremy Franklin needing help getting into a car. I was blessed to have Jesse Hardin help me get into a brand new mirage. The people at Jer More

by Ashlei926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2017

Great Deal! Brandon was amazing! Got me a very cute car and was very patient with me. I'm very happy and grateful that he made it work for me. I will recommend pe More

by BaileyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
90
...