Jeremy Franklin Mitsubishi of Kansas City

Very friendly staff and welcoming atmosphere More

I went to Jeremy Franklin Suzuki to trade in a car and see about getting a new one. I went to visit T.J. Clark and his assistant Jesse, who helped me to find a car in my budget. I communicated what I want see about getting a new one. I went to visit T.J. Clark and his assistant Jesse, who helped me to find a car in my budget. I communicated what I wanted to pay and what I wanted to pay down. T.J. showed me what I wanted to see, but it seemed like I wasn't finding what I needed. He suggested we look at a slightly more expensive car, just to see what is out there. Looking at the SX4, I found a lot of features I had wanted in a car. Aluminum engine block, small but capable engine that sips fuel, and a timing chain really sold me on the car, plus it is engineered to last– important for me since I drive the wheels off my cars. Everyone on the lot when I entered from looking at cars was very friendly in a genuine way, not a "I'm being nice to sell you stuff" way. All the sales people were still warm and helpful even when it became clear I was shopping with TJ, meaning they wouldn't get my money. I was concerned about the higher price, but T.J. sat down with me and crunched the numbers on how we could do it. Folks, there's no "magic bullet" or "special deal" to this part of the businesss–they need to check your credit. If you have good credit, you're gonna get good financing. If you don't, it's going to cost more, and that's all about the bank. Reading and comparing the experiences I've read here, I'm afraid some of these stories might be due to some bad credit history in others, and that can't be helped when it comes to loaning money in these tough economic times. That said, my wife and I have excellent credit, and got a super deal for what paid – best yet, we got a 2008 car with low mileage, that someone else paid the depreciation on. :) When our sales people went to the back, it was to check our credit, not to "wheel and deal". The only "deal" to be made was on the extended warranty and gap coverage, which I negotiated on and was offered at a price I couldn't refuse. All in all, I came in to buy a used car at a certain price. The sales staff convinced me to buy a more expensive car, but at a competitive price. They could have just sold me the lower priced car, and it would be fine, but what elevated this experience was a salesman who saw beyond my fixation with X dollars a month, and found out what I really NEEDED. This is a car that will last me for a long time to come, and be a pleasure to drive. Lastly, if this review sounds warm and glowing, it's because I was once a salesman myself, albeit in computers and small electronics. From time to time there's a customer who comes along who is obsessed by price to the exclusion of satisfying the needs they really have. I was one of these, but an experienced salesperson (T.J.) was able to help me see what I needed, not just what would work. More

I've bought new 2 cars from this dealership, a Verona for my wife and an XL-7 for myself. EVERYTHING stated by the sales and finance people was completely accurate both times. NOTHING was ever exaggerated my wife and an XL-7 for myself. EVERYTHING stated by the sales and finance people was completely accurate both times. NOTHING was ever exaggerated - PERIOD. Service has always been great. No complaints whatsoever. More