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Jerry Haggerty Chevrolet

Glen Ellyn, IL

4.9
276 Reviews
The Jerry Haggerty Chevrolet, Inc. family has been proud to serve the automotive needs of Glen Ellyn Chevy drivers for decades. Our reputation is built on customer trust, and we work hard to earn that trust every day, whether you are buying a new car with us or coming to our service center for an oil change. Jerry Haggerty Chevrolet, Inc. has been the #1 GM Certified dealer for the entire State of Illinois, so we are experienced in used and certified pre-owned Chevy vehicles, too. Our location, just off I-355 and minutes from Lambert Lake, makes us an excellent alternative to Wheaton, Naperville, and Glendale Heights Chevy dealers. We invite you to visit us and shop our extensive inventory of new and used Chevrolet trucks, cars and SUVs.
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300 W. Roosevelt Rd

Glen Ellyn, IL

60137

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Showing 276 reviews

March 10, 2011

Michael was a pleasure to do business with. Very straight forward. The deal was the deal from start to finish. No bait and switch. Thanks Michael . . . you made buying the Equinox painless. You More

by Karenequinox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : MIchael Haggerty
March 09, 2011

We bought 2 cars and were very satisfied with every step of the process. Mike was very knowledgeable about the vehicles and all their features and very good with showing them all to us. He even helped us More

by kspratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Haggerty
March 09, 2011

We have been customers of Jerry Haggerty Chevrolet for many years. We have purchased many cars and have always had them serviced at the dealership.Their service dept.is outstanding in so many ways. Friend More

by franbethb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rotunno
March 05, 2011

Service Adviser Matt is always very polite and helpful. Customer can count on prompt, attentive and focused customer service. Michael, the mechanic I have dealt with on many occasions displays technical co More

by Dogcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rotunno
March 04, 2011

I and my daughter want to thank you and your staff for helping to secure this auto for her and at this price. This purchase has been the easiest car buy I have ever experienced with no long, drawn out neg More

by gerryb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Posega
March 01, 2011

Customer Service: Not greeted when we entered showroom, walked showroom and walked around the Traverse outside for a good 5 minutes before anyone offered help. Quality of work: All questions answered as More

by kitkatz17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Kopczynski
Mar 02, 2011 -

Jerry Haggerty Chevrolet responded

Dear Kitkatz17, My name is Jerry Haggerty. I am the Owner/General Manager of Jerry Haggerty Chevrolet. First of all, we would like to once again thank you for the purchase of your new vehicle. At the same time, we would like to apologize for your 5 minute wait before a sales person greeted you and for the "pressure" you felt to buy "extras". Our Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We do strive to give every customer a pleasant, no hassle sales experience. Your 5 minute wait to talk to a sales representative and any "pressure" to buy "extras" is beyond the norm for our dealership. We take all customer's opinions very seriously. Your concern's are being investigated and our goal is to make sure that we get it right. Again, we will continue to work on these issues that you were kind enough to point out. Thank you for the nice comments about our salesman, Rich. If you have any questions or issues in the future, don't hesitate to contact Rich or myself directly. I will provide my direct phone number below. Sincerely, Jerry Haggerty (630)469-8100x3153

February 27, 2011

I talked Matt about my service problem. He stated they would have it completed in a hour. The car was repair in the stated time and on top of that they washed it. After the work was done the service manag More

by richdd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rotunno
February 27, 2011

I was referred to Rich by my parents who also purchased an equinox in 2009. They mentioned that Rich was great and very helpful. He definitely lived up to his reputation. He initially met with us in Janu More

by emilyschull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Kopczynski and Joe his manager
February 26, 2011

When the economy was better my family and I always purchased vehicles from Jerry Haggerty. Lately I've had to just maintain the vehicles I have. The guys in the service department have taken very good More

by Mike H2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew R., James P.
February 25, 2011

When i got at the dealership Rich helped me out right away. he was friendly form when i got to the dealership to when i left. he explained to me everything and answered any and all questions i had. i w More

by redwarrenvillechicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Kopczynski
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