Jerry Seiner Buick GMC Vegas

the service people are friendly but did not do their job when i got an oil change 1st i was quoted $129.00 the i received a text that said $108.00 but when i paid it was $148.00 and for that money, they did when i got an oil change 1st i was quoted $129.00 the i received a text that said $108.00 but when i paid it was $148.00 and for that money, they did not even top off the fluids, i ran out of window washing fluid the next day the tire pressure was off by 3 on all 4 tires, i do not recommend this place for service but i do recommend the sales department, More

I should’ve trusted my gut. The last time I went to this dealership, the experience was bad enough that I promised myself I wouldn’t come back. But I gave them one more chance a The last time I went to this dealership, the experience was bad enough that I promised myself I wouldn’t come back. But I gave them one more chance and that’s on me. I dropped my truck off Tuesday afternoon for a Wednesday morning appointment. All day Wednesday, I kept checking the dealer’s service tracker. The only thing marked complete was the check‑in. I tried to be patient. Maybe they were just behind. Maybe the tracker lagged. So, I didn’t call. By late Thursday morning, the tracker still hadn’t changed. Not a single update. I finally called the service department, only to be told the service writer wasn’t available. Hours passed before I got a call back and that’s when things went from frustrating to unbelievable. They couldn’t find my truck. Not “it’s delayed,” not “we’re working on it,” but they physically lost it. A few minutes later, I got another call saying they’d found it and were “starting on it now,” as if that made everything fine. Friday afternoon, I showed up to pick it up. I waited more than twenty minutes for the service writer who was supposedly handling my truck. He never came back. Someone else eventually stepped in to help. And to top it all off, I walked out having paid $1,000 to replace a thermostat that costs about $200. STAY AWAY FROM THIS PLACE! More

Yet again, the customer service and professionalism for the service staff at Jerry Seiner has impressed my wife and I. We always feel welcomed and appreciated here. I bought my second GMC at a competitor the service staff at Jerry Seiner has impressed my wife and I. We always feel welcomed and appreciated here. I bought my second GMC at a competitor, but will only bring it for any service to Jerry Seiner. Thanks guys! More

Shout out! to KAI, CJ ,and the wonderful kind and professional lady that finalized my paperwork thank you so much ❤️. I highly recommend this place alot of inve to KAI, CJ ,and the wonderful kind and professional lady that finalized my paperwork thank you so much ❤️. I highly recommend this place alot of inventory go check them out! what you waiting for 😉 More

Excellent service, the communication between my service person Deleon and I was a 10 out of 10 person Deleon and I was a 10 out of 10 More

I appreciate the honesty and work the people are very nice and calls when there is a problem nice and calls when there is a problem More

If you want excellent service for purchasing or selling a vehicle or even service, this is the dealership for you! I purchased and they gave me top dollar for my trade. Larry the service manager is outstand vehicle or even service, this is the dealership for you! I purchased and they gave me top dollar for my trade. Larry the service manager is outstanding in taking care of you. I decided after a year and half it was time to buy again, and yet again, Adam one of the used car managers gave me a killer deal for my trade. I would not hesitate to recommend this dealership. They have a new GM that is amazing and approachable. Most GM are xxxxxx and this guy is a class act and it shows in the employees faces! They are happy to be at work. More

They overcharged me for the service. Another auto repair service had a much lower price for what they did.!I took the car in to get it repaired so that I can get a smog test. I still can Another auto repair service had a much lower price for what they did.!I took the car in to get it repaired so that I can get a smog test. I still can’t pass the smog test because they’re telling me I have to drive the car a lot of miles. I want my money back. I’m a good customer and they treated me unfairly. More

Very nice dealership. Understaffed but the service rep Adrian was excellent. He took care of my service from start to finish. Very professional and helpful. Understaffed but the service rep Adrian was excellent. He took care of my service from start to finish. Very professional and helpful. More

Stay away! Totally amateur sales team – – they passed me from one sales person to another over the course of almost 2 1/2 hours – – nobody could get the deal do Totally amateur sales team – – they passed me from one sales person to another over the course of almost 2 1/2 hours – – nobody could get the deal done! I ran out of patience with them and asked the last sales person to call me with a deal – – he never did. More