
Jerry Ward Autoplex
Union City, TN
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1,596 Reviews of Jerry Ward Autoplex

Russ is awesome!!! If you need a new vehicle head over to Jerry ward autoplex Russ was great! He made sure I got the car I wanted and it was easy and fun! So glad he hel If you need a new vehicle head over to Jerry ward autoplex Russ was great! He made sure I got the car I wanted and it was easy and fun! So glad he helped me!I LOVE MY NEW ESCAPE!! More
Tony got us in an out and into a bigger family car My husband and I stay busy. With two kids with busy schedules and my husbands 12 hour swing shifts at a steel mill and on an ambulance we needed to up My husband and I stay busy. With two kids with busy schedules and my husbands 12 hour swing shifts at a steel mill and on an ambulance we needed to upgrade our small vehicle into a family car. For our van needs we came to jerry Ward autoplex after talking with Mr Tony Dobson and he was so nice!! We were in and out and so happy with our purchase!! Very professional and down to earth guy!! Definitely will recommend this salesman and business to all friends and family! More

Great customer service professional and friendly We dealt with Tony and were in and out!! Got exactly what we came for! Down to earth and very friendly and professional !! Will gladly recommend to an We dealt with Tony and were in and out!! Got exactly what we came for! Down to earth and very friendly and professional !! Will gladly recommend to anyone! More
Very friendly and helpful The price of vehicle was very competitive and the staff was very knowledgeable and ready to make a deal. They gave us a fair price for our trade in so The price of vehicle was very competitive and the staff was very knowledgeable and ready to make a deal. They gave us a fair price for our trade in so that is always appreciated. More

Wonderful Experience Mr. Russ was awesome. He was very professional and nice. He had me all setup to get my new car within two days. He made the process super easy and fas Mr. Russ was awesome. He was very professional and nice. He had me all setup to get my new car within two days. He made the process super easy and fast! More
100% worth the drive! The employees were all very friendly and helpful in my decision to buy the jeep from their lot. I was initially apprehensive about buying a vehicle bu The employees were all very friendly and helpful in my decision to buy the jeep from their lot. I was initially apprehensive about buying a vehicle but they were able to work with the budget that I had in mind and made the entire thing a 5 star experience. I would highly recommend Jerry Ward Autoplex. The two hour drive was completely worth it! More
Excellent dealership with a great staff I would highly recommend Jerry Ward to anyone in the Union City area that is looking for a vehicle. The entire staff was knowledgeable, friendly and h I would highly recommend Jerry Ward to anyone in the Union City area that is looking for a vehicle. The entire staff was knowledgeable, friendly and helpful while not overbearing like you find at most car dealerships. No one tried to pressure you into making a decision; instead, Mr. Matt Dunn, Mr. Tim Long, and Mr. Jerry Ward helped guide me towards the car that fit my needs and made the purchasing process as convenient as possible. I couldn't speak more highly of these guys and will definitely be doing business there in the future. More
Dedicated, personal service Upon entering Jerry Ward with a burden hanging on our heads of a total loss to our previous vehicle, Mike walked across the street and introduced hims Upon entering Jerry Ward with a burden hanging on our heads of a total loss to our previous vehicle, Mike walked across the street and introduced himself with the friendliest smile. He stood in the heat on a Saturday afternoon and answered every crazy question we had, showed us every car we thought we might like, reviewed every price, and was the blessing we needed at this troubling time. We shared common interests, took advice from each other, and he was exactly what we needed that Saturday afternoon. He made my car buying experience pleasant, calming, and I would not hesitate for one second to buy from him again. Thank you for everything Mike! More
Satisfied customers Norman worked hard to get us a deal we were happy with, and he took the time to explain the options on our vehicle we purchased. Jerry was great to d Norman worked hard to get us a deal we were happy with, and he took the time to explain the options on our vehicle we purchased. Jerry was great to deal with. I will check with them first anytime I'm ready to buy a vehicle. More

These are some great folks. Having known our salesman, Russ Thomas, for many years, we were confident that he would work for the dealership, and with us, to bring us together on Having known our salesman, Russ Thomas, for many years, we were confident that he would work for the dealership, and with us, to bring us together on a deal all of us were happy with. I know we are happy with the deal, even though we didnt need to spend as much as we did. We were able to work with the financial advisor in getting our payments to an affordable payment. Finally, when the owner cares enough for his customers that he personally comes on the scene to thank us for our business, that goes a long way, as well. Thanks, Jerry Ward, and your whole team. More