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Jerry's Chevrolet Cadillac Buick GMC
Weatherford, TX
1,119 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,119 Reviews of Jerry's Chevrolet Cadillac Buick GMC
July 22, 2021
Trash. Just trash. We were in the middle of the buying process, we were pre-approved through our bank and needed Hunter to get back with us to provide a purchase order for the bank and our counter off for process, we were pre-approved through our bank and needed Hunter to get back with us to provide a purchase order for the bank and our counter off for our trade in. We waited over 4 hours for Hunter to call us back. I finally called him to let him know I had found someone to buy my vehicle and we needed to proceed without a trade in. He told me they sold the vehicle we were in the middle of purchasing to someone who walked in. I asked to speak with his supervisor and he too showed absolutely no remorse and just brushed my complaint off. We will never deal with Jerry’s again and highly suggest you don’t waste your time. I forgot to mention THEY CALLED ME ASKING ME TO BUY THE VEHICLE just to turn around and sell it from under us in the middle of buying it. More
by nsaenz08
Employees Worked With
Hunter
May 15, 2021
I worked with Shelley Smith to purchase my new truck. He didn't try to BS me and listened to what I was looking for exactly. He delivered on every aspect and I couldn't be happier. Go see Shelley Smith and didn't try to BS me and listened to what I was looking for exactly. He delivered on every aspect and I couldn't be happier. Go see Shelley Smith and trust me, he won't do you wrong!!! More
by Gabe G
Employees Worked With
Shelley Smith
February 19, 2021
Bought a 2016 Chevrolet 1500 with 95,000 miles. 50 days later the transmission goes out. Jerry’s is absolutely zero help. No assistance on splitting the $4600 cost. Most dealerships offer atleast a 90 day later the transmission goes out. Jerry’s is absolutely zero help. No assistance on splitting the $4600 cost. Most dealerships offer atleast a 90 day courtesy. Spend your money elsewhere. More
by bkennedypta
Employees Worked With
Adrian
November 26, 2020
Unethical dealership I thought today was a wonderful Unethical dealership I thought today was a wonderful day when my fiance and I got a pre-owned 2019 GMC Denali truck to go with our RV, to begin al Unethical dealership I thought today was a wonderful day when my fiance and I got a pre-owned 2019 GMC Denali truck to go with our RV, to begin all our adventures as a travel nurse! Little did we know what lies ahead of us. We saw the truck, which seemed beautiful, salesman Keith pointed out few dings here and there, nothing major. Excited that we scored a great deal, we went ahead and signed the deal. Here comes the finance guy, really pushy with selling the extended warranty. His words ” if you drive outta here and your truck breaks into two pieces ”... Reallyyy dude? That's how you interact with your customers? We decided not to get the extended warranty, which he wasn't very pleased about. Finally our truck arrived after a quick wash. Keith the salesman helped us with the onstar process. That's when I notice something, it's a crack on the top left corner of the windshield!! That's exactly where they very intelligently put the sale sticker before! Keith tries to assure me that it's been filled with silicone and what not. But what about being transparent and upfront to your xxxx customers beforehand! I have never felt this cheated in my life before. I'm an ICU nurse, I'm not taught to lie to people’s face. I don't know how employees at this dealership do that to fellow human beings. I left the dealership in tears, cheated and disrespected. All the sweet talk before the purchase about how much they appreciate my service, nothing but a big lie. Please take your business to a dealership that values honesty and integrity. More
by Sebageo
Employees Worked With
Keith
August 12, 2020
Made appointment for oil change, waited 2 and a half hours. Your sign says may be 2 hours without appt. Can go to Walmart and get out faster. C'mon Jerry you can do better. Won't make this mistake ag hours. Your sign says may be 2 hours without appt. Can go to Walmart and get out faster. C'mon Jerry you can do better. Won't make this mistake again More
by Irritated in Texas
Employees Worked With
Cadillac service
July 01, 2020
Clay Estes was wonderful! My husband and I worked with Clay to purchase our new Suburban. Clay was professional, honest and a joy to be around. He made the buying process fun! My husband and I worked with Clay to purchase our new Suburban. Clay was professional, honest and a joy to be around. He made the buying process fun! We would highly recommend him and when we purchase again, we would go back to visit Clay! More
by Monica
Employees Worked With
Clay Estes
March 31, 2020
Been trying to deal for 2 days and no response other than come in. It’s a easy deal that I have a trade with all the info you needed to get it appraised and I knew exactly what truck i wanted. Just wanted to come in. It’s a easy deal that I have a trade with all the info you needed to get it appraised and I knew exactly what truck i wanted. Just wanted to get the ball rolling and they were not interested in doing business. They wanted me to come in and and that’s not working with what’s going on unless we are good to go. I am not going to come in and waste time unless I know we are ready for a deal. More
by Koont75
Employees Worked With
Rob zanette
December 07, 2019
I had the best experience with Tim Riddle in buying my Cadillac suv, he was very nice and helpful in helping me pick the right one, I will definitely recommend him to family and friends and will always us Cadillac suv, he was very nice and helpful in helping me pick the right one, I will definitely recommend him to family and friends and will always use him in my future purchases . More
by Amanda Crump
Employees Worked With
Tim Riddle
August 14, 2019
Great dealer to purchase a vehicle! All of the employee's that my wife and I met were most accommodating and friendly. The buying experience at Jerry's GMC was completed as quickly as po All of the employee's that my wife and I met were most accommodating and friendly. The buying experience at Jerry's GMC was completed as quickly as possible with the pickup we wanted. I will return to Jerry's GMC if I need to purchase another vehicle and will refer anyone there to purchase a vehicle. Thank you, Jerry's More
by cookie
Employees Worked With
Tyler Durant, Sarah, Todd Fregeau
November 07, 2018
Awesome One of the easiest and pleasant vehicle buying experience I have ever been a part of, will definitely consider Jerry’s GM when it’s time to purchase a One of the easiest and pleasant vehicle buying experience I have ever been a part of, will definitely consider Jerry’s GM when it’s time to purchase again. More
by rtribbey
Employees Worked With
Stephanie White
