
Jerry's Chevrolet Cadillac Buick GMC
Weatherford, TX
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1,118 Reviews of Jerry's Chevrolet Cadillac Buick GMC
Good Customer Service....UNTIL YOU PURCHASE!!!!! Spent over $80,000 on a pre owned vehicle at Jerry's in Weatherford and CANNOT get a sales manager, general sales manager or anyone with authority to Spent over $80,000 on a pre owned vehicle at Jerry's in Weatherford and CANNOT get a sales manager, general sales manager or anyone with authority to return my calls or emails regarding a minor dent repair that they agreed to cover. Worst dealership I've ever dealt with and absolutely no after sale customer service. Everyone is great until you take delivery. After that, good luck getting anyone to respond to you. I'll find out how to get to the Owner or top guy in their Corporate Office. Do yourself a favor, buy elsewhere!!! More
Had an ignition switch recall repair After setting an appointment for service, I asked about the availability of a courtesy car. Was told they were available and they should have one for After setting an appointment for service, I asked about the availability of a courtesy car. Was told they were available and they should have one for me. Different story when I arrived there. Was told it was only a 30 min. repair, and didn't qualify for a loaner. After wandering around the showroom for an hour and a half looking at new cars, I could not believe i was never approached by any of the six salespeople in the showroom. Mt cadi was originally bought here new 11 years ago, I was a prime customer for a new car. Now I will be a prime customer at some other Dealership that appreciates their customers and shows it. More
Best place to buy a car I have grown up in a family of car sales parents (my father sold cars for 30 years), and this was the first time that I have bought a car, from someon I have grown up in a family of car sales parents (my father sold cars for 30 years), and this was the first time that I have bought a car, from someone other than my father. The experience was better than I expected. I have met several car salesmen during my venture, but none as good as Clay. Clay Estes, from the Buick, GMC Sales Floor, was the second salesman that I met at Jerry's (the first one, in the Used Car Sales Department, did not show much of an interest in showing me what was available). Clay stuck with me, regardless of the numerous no's that I had on several available vehicles that he showed me. I was concerned that I was wasting his time, and expected that I was going to go and purchase a Nissan Altima. When I was about ready to head over to the Nissan Dealership, Clay had me look at the 2017 Hyundai Sonata. The car was a perfect match for what I was needing. Clay listened and heard what I was needing and went above and beyond to find the right car. I bought the car just hours after he brought it around for me view. I have had great experiences with Jerry's from the past, when taking my Buick to the shop. I am very happy to be able to continue to have the great service that I have known with Jerry's of Weatherford. Even, the guys at Jerry's Hyundai have been incredible. Bubba Smith and the gentleman that helped me set my phone up for the car, have been very helpful. I highly recommend Jerry's of Weatherford, and Salesman, Clay Estes, to anyone who is searching for a car and/or service for their car. More
Great Customer Service I purchased my 2017 Equinox almost completely all by phone. I worked with Lee Merrill and he was honest with my throughout the entire process. Anyti I purchased my 2017 Equinox almost completely all by phone. I worked with Lee Merrill and he was honest with my throughout the entire process. Anytime that I had a question or concern, he was quick to respond to my request as well as honest with what he thought my next move should be. I had been researching places to trade in my car for over 3 months and Lee helped me get the best deal possible for it, even though I was upside down on my trade. Lee was very personable and was a joy to work with. If you are looking to buy a new or used vehicle, I suggest Jerry's and I recommend that you ask for Lee Merrill. Nate More
Superb Experience I had the best experience I could have possibly had at Jerry Chevrolet. The people that I worked with, Rocco, Chad, and Todd, exemplified what true, I had the best experience I could have possibly had at Jerry Chevrolet. The people that I worked with, Rocco, Chad, and Todd, exemplified what true, quality customer service should be, and I guarantee that I will never buy or service a vehicle anywhere else. More
Experience was amazing, will definitely be going back Was looking to buy a car had gone up to Jerrys and talked to Rocco who helped me get into a vehicle i wanted. Rocco definitely is definitely the perso Was looking to buy a car had gone up to Jerrys and talked to Rocco who helped me get into a vehicle i wanted. Rocco definitely is definitely the person to talk to of you're looking to buy a vehicle he'll do what it takes to get you into the car you want and make sure you're happy. I'll definitely be going back to Rocco as long as he is at Jerry's Chevrolet More
2017 Terrain I was treated so good at the deal ship. Mr. Kincaid was such a well mannered sales man. Not pushy, very understanding. The other gentlemen that help m I was treated so good at the deal ship. Mr. Kincaid was such a well mannered sales man. Not pushy, very understanding. The other gentlemen that help me were so friendly and willing to work with a female and treating me as an equal. I would recommend Jerry's for all of my friends who are looking for a new or used car or truck. Thank you for all of the help in getting me into my New Terrain. We love it. Have been on a road trip all ready and it was great. Once again Thank You, I call this my retirement car! Sincerely, Amanda and Terry Moberley Albany Texas More
Rocco Rotundo The reason I went back to Jerry's dealerships to purchase my wife a new car was all because of Rocco. Last year he helped me in purchasing a new truck The reason I went back to Jerry's dealerships to purchase my wife a new car was all because of Rocco. Last year he helped me in purchasing a new truck, and made it so easy and painless. Rocco is honest with his customers and will exhaust all options to make them happy. As long as Rocco is at Jerrys dealerships, I'll be going to see him for any vehicles I'm looking to purchase. More
Great Salesman I promised my daughter a car for graduation. I was hoping to find a clean used car for her. She had her heart set on a Camaro. We looked at 100s of I promised my daughter a car for graduation. I was hoping to find a clean used car for her. She had her heart set on a Camaro. We looked at 100s of these cars until I was exhausted with the whole mess. Everyone we looked at had issues. Nit wanting to purchase a problem car with my daughter away at college we stopped and looked at a new on. Rocco was our sales guy. He was helpful but not pushy. We drove a new car and looked at options. He did not have a yellow one on the lot. He did some computer searches and found us one. It was delivered a day later. This was one of the best new car purchases I have made. Rocco was a pleasure to deal with and to say he was helpful would be an understatement. More
Excellent Service Rocco did a great job at working a deal that made sense for our family. He had helped since November and we finally purchased in May. Very patient a Rocco did a great job at working a deal that made sense for our family. He had helped since November and we finally purchased in May. Very patient and helpful! We are thankful for his great service!!! More