Jerry's Ford of Leesburg

This was one of the best car buying experiences Ive ever had. The price I received was exactly the price I paid, there weren't a bunch of hidden fees. Dylan as a sales rep was honest and not pushy to try had. The price I received was exactly the price I paid, there weren't a bunch of hidden fees. Dylan as a sales rep was honest and not pushy to try to add extra stuff. Jesse in financing was honest and thorough. I really appreciated when I said I did not want the extended warranty both of them said ok and didn't pressure me for half an hour about getting it. Seems like a great dealership I wouldn't hesitate to buy a vehicle from them. More

The customer service at Jerry’s Ford is always top-notch. You are treated like royalty, the place is comfortable and clean, and the service is impeccable. You are treated like royalty, the place is comfortable and clean, and the service is impeccable. More

I've been in the buying of automobiles for thirty-plus years. This by far is the best experience I've had at a dealership. Keep up the good work. A special shout-out to Anis, awesome job. Thanks! years. This by far is the best experience I've had at a dealership. Keep up the good work. A special shout-out to Anis, awesome job. Thanks! More

Had a great experience with the Team at Jerry’s ! Jo was of great help and so was the financial team ! I called in on a Thursday morning to inquire for a Ford Fiesta 2019 they had in stock i mind you Jo was of great help and so was the financial team ! I called in on a Thursday morning to inquire for a Ford Fiesta 2019 they had in stock i mind you i live in IL after a few calls we managed to come to a agreement the following day i flew to VA once i got to the dealership the car was sitting in front freshly washed and detailed the staff gave me a warm welcome and all the paperwork ready in less than 5-10 minutes i was hitting the road back to IL 10/10 Fast / Reliable / communication was amazing and nice guy to conduct building with ! Would do business here again ! More

I have had issues with my car and been to different dealers that were unable to fix it. Jeff (service manager) at Jerrys Ford was great and took care of the car and us! Everyone was so nice and helpful dealers that were unable to fix it. Jeff (service manager) at Jerrys Ford was great and took care of the car and us! Everyone was so nice and helpful! More

They do have some unnecessary fees to deal with, but they removed them for me without issue. I appreciated they made them time to go over my new vehicle with me thoroughly. removed them for me without issue. I appreciated they made them time to go over my new vehicle with me thoroughly. More

Jerry’s Ford is always a wonderful experience. The Customer Service, the expertise, and the dealership’s cleanliness cannot be beat. The Customer Service, the expertise, and the dealership’s cleanliness cannot be beat. More

I have always taken my Explorer to Jerrys Ford Leesburg for service. The service team has always been professional, and the estimates very rarely go over the original estimated service price. for service. The service team has always been professional, and the estimates very rarely go over the original estimated service price. More

Worst car buying experience I have ever had, purchased a car and had major engine issue following day. Dealer refuses to assist in repairs. Took a month to transfer a registration, communication is terrible car and had major engine issue following day. Dealer refuses to assist in repairs. Took a month to transfer a registration, communication is terrible. The GM doesn’t answer any phone calls or emails and never replies back. They have unnecessarily expensive add on fees. Would love to hear a response back from the GM but good luck with that More

After receiving an estimate for repairs to a crank shaft engine warning code I pulled the vehicle and checked the repair codes myself. There were multiple codes not mentioned in the estimate. Was this int engine warning code I pulled the vehicle and checked the repair codes myself. There were multiple codes not mentioned in the estimate. Was this intentional? It turned out the issue was a low fuel pump pressure in the gas tank's fuel pump, and the engine was not getting adequate fuel. The vehicle was in a "safe" mode to protect the engine. That was the root of the problem. Even though the engine repair codes included it, it was not diagnosed in the repair estimate. Why? More