Jerry's Ford of Leesburg

Professional, fast and always fair. I buy my trucks here and they have always serviced them as well. 10 out of 10 always. I love Jerry’s. and they have always serviced them as well. 10 out of 10 always. I love Jerry’s. More

Bought a new F-150 from them but have to take it to Sheehy ever since for service. Can’t get service appt. Terrible customer service. Told to wait a week to even look at it. Sheehy ever since for service. Can’t get service appt. Terrible customer service. Told to wait a week to even look at it. More

Several attempts to get info via email and the phone failed. In response to my emails, online chats, and phone calls with the service rep, I was promised a call back with requested info. I never got a c failed. In response to my emails, online chats, and phone calls with the service rep, I was promised a call back with requested info. I never got a call. However, due to locality of other Ford dealers and time constraints, I booked the appointment. Service was done well. I would have liked to been offered the car wash option. More

I found the car online and a wonderful experience with everyone I worked with. I'm so pleased with my Escape, i have no regrets. everyone I worked with. I'm so pleased with my Escape, i have no regrets. More

Prompt, thorough service, great communication, even adjusted the final invoice to reflect a coupon that I presented at checkout. adjusted the final invoice to reflect a coupon that I presented at checkout. More

Great service and everyone very pleasant to work with. Have been using Jerry's for many years now from Sales to Service and highly recommend them Have been using Jerry's for many years now from Sales to Service and highly recommend them More

Very friendly service from drop off to pick up. Finished servicing my car quickly and with care. I will continue to use Jerry’s in the future. servicing my car quickly and with care. I will continue to use Jerry’s in the future. More

We LOVE this place and totally recommend it!We worked We LOVE this place and totally recommend it! We worked with Rashid and Martin who were generous with their time, staying late on a Saturday to answ We LOVE this place and totally recommend it! We worked with Rashid and Martin who were generous with their time, staying late on a Saturday to answer questions. They had everything ready the following day, and everyone in the team that we worked with through the rest of the process was impeccable. Special thanks to Chris in finance for setting a land speed record in getting things signed and us out the door. Special thanks to Rashid for working so hard to coordinate the whole process. I've never seen a salesperson run in the heat of the afternoon to get a vehicle into the wash/detail bay. More

I had a very pleasant experience. I just had an oil change and asked them to look at my hybrid battery. They completed the oil change and told me the battery was good to go. No shenanigans, just quick change and asked them to look at my hybrid battery. They completed the oil change and told me the battery was good to go. No shenanigans, just quick and efficient. More

Just had the 10,000 mile service completed at another dealership. This was due to the service advisor at Jerry's Ford telling me that only an oil change was included in their 10,000 mile service. Her dealership. This was due to the service advisor at Jerry's Ford telling me that only an oil change was included in their 10,000 mile service. Here is what is included: Oil Change Tire Rotation Top Off All Fluids Ford Multipoint Inspection which includes the following: Bulbs and lights Windshield Washer, wiper operation, wiper operation, windshield condition Upholstery, carpet, mats, mirrors Emergency brake, horn operation, fuel tank cap Battery terminals Condition of battery Engine air filter All belts Cooling system hoses and connection Radiator core, air conditioning condenser Shock absorber Steering gear box, linkage and boots, ball joints, dust covers Muffler, exhaust ports, mountings Drive shaft boots, constant velocity boots Battery Test Tire Inspection Brake Inspection Rather a bit more that "an oil change.." More