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Jerry's Mitsubishi
Parkville, MD
77 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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77 Reviews of Jerry's Mitsubishi
May 25, 2022
John is amazing. He is always helpful whe I come in for my routine maintenance. Full of personality and always keep me laughing. Keep up the good work John! He is always helpful whe I come in for my routine maintenance. Full of personality and always keep me laughing. Keep up the good work John! More
by T.malone0692
Employees Worked With
John Davis
Helpful May 21, 2022
This is my second Mitsubishi car I bought from this dealer. I bought them new. They have done all the servicing on my cars. I have good experiences with them that is why I keep coming back. Good custom dealer. I bought them new. They have done all the servicing on my cars. I have good experiences with them that is why I keep coming back. Good customer service. John was my service advisor today. Very courteous and helpful. More
by Brown1237
Employees Worked With
John Davis
April 04, 2022
I had a scheduled appointment for an oil change. They got my car in on time and had it finished in a in the time they said it would take. They got my car in on time and had it finished in a in the time they said it would take. More
by deedalejrfan
Employees Worked With
John Service Manager
February 04, 2020
very good experience. they found a better car since the car I wanted was sold. one owner with low mileage very accomadating and great salesman. car I wanted was sold. one owner with low mileage very accomadating and great salesman. More
by jim
Employees Worked With
CJ Mimna, Joey Bonomolo
January 02, 2020
So I own a Mitsubishi and walked into the dealer because they had a used vehicle I was very interested in. Came in with a preapproval which must’ve been my first mistake because they knew then how much I wa they had a used vehicle I was very interested in. Came in with a preapproval which must’ve been my first mistake because they knew then how much I was approved for. Once given the paper with estimated payments I noticed they had raised the price I had shown them when I came in by almost 2 thousand. When I said something, they said oh no problem we will go ahead and change that for you acting as if they were giving me a deal by changing it to the PRICE THEY HAVE LISTED ONLINE! Only gave me the bare minimum for my trade and were completely unwilling to negotiate. They were very condescending and told me the modifications they had done to the vehicle cost $7,500 and that’s why they were unable to work with me in the price. Ultimately I was approved for WAY over what the asking price of the vehicle is and they made it very clear they were interested in taking advantage of that. The service department has ALWAYS been great to me, but the used car sales are so rude and I WILL NOT be spending my money here. More
by kshirl1
Employees Worked With
Joey Bonomolo, David Hale, Paul Zerilli
September 17, 2019
Ugly customer service Very ugly experience at this dealership there customer service is real bad but I still bought the vehicle. None professional customer service. I will Very ugly experience at this dealership there customer service is real bad but I still bought the vehicle. None professional customer service. I will not recommend this no one to go there. My cerdit score was 832 but they still charged me higher interest rate of 6.5% so at Jerry's excellent credit does not really matters. Be careful everybody Mitsubishi will never successful in America because of this kind of dealership management. There sales reps cannot even explain to the customer about there features and selling prices. Unprofessional and stuck up car sales reps, maybe they should work at carmax to learn customer service skills. Never buying from this discombobulated dealership ever. Enjoy the couple of cents you all made off of me. More
by Zee
Employees Worked With
Carol Lester, Todd Madore, David Hale
July 06, 2019
went for service and everythingwas great I called for an appointment earlier in the week for a defective sun visor. when we got there the service lady (sorry I didn't get her name )and Sam th I called for an appointment earlier in the week for a defective sun visor. when we got there the service lady (sorry I didn't get her name )and Sam the service guy had the part already on hand. Then when I told him about my power source not working he checked and fixed that also. My first time there and I hope all my transactions there are as positive. More
by Joe C
Employees Worked With
Sam
