
Jerry's Toyota
Baltimore, MD
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Check in for repair was quick and efficient. Car was ready when promised. Waiting time was 2 hours for 40k service. Car was ready when promised. Waiting time was 2 hours for 40k service. More
Amanda Sering was pleasant to work with. she provided me with all the information needed to get the job done in a timely manner. she was on point. I'll highly recommend friends and family to she provided me with all the information needed to get the job done in a timely manner. she was on point. I'll highly recommend friends and family to Jerry's Toyota for their great care and customer service. More
Hello, it's been a while but figured I'd post again. Got a response from the review that I left on Google, but I already made my peace with the fact that they did not reimburse me and since it's been a Got a response from the review that I left on Google, but I already made my peace with the fact that they did not reimburse me and since it's been a couple of years....I'm not going to waste my time with them anymore. I am going to continue to leave reviews everywhere that I can to warn other people not to spend their money there. There are a lot of other honest dealers out there. I just wanted to share a bad experience that I had with Jerry's Service. Anybody reading this can decide for themselves if they want to spend their hard-earned money on anything from this dealer. I brought my 2015 Chevrolet Colorado in for repairs in October 2020. To sum it all up, Jerry's didn't reattach the a/c drain plug when they put the dashboard back together. This caused a big water problem. I had repairs done from another reputable auto shop, I sent all the evidence into them along with the bills and was informed they were not going to reimburse me. I was told this was because I never brought it to them to be diagnosed and repaired in the first place. I was not aware that I was supposed to............ This was clearly their fault but instead of doing the right thing.........this business decided not to. STAY AWAY!!!! More
I have been doing business with Jerry’s Toyota for years. Great customer service- easy in, easy out. Love the shuttle service that I have used a few times. My advisor, Brooke, is great to work with- she is a Great customer service- easy in, easy out. Love the shuttle service that I have used a few times. My advisor, Brooke, is great to work with- she is an asset to Jerry’s service Sept! More
Came for one tire change at 2:40pm and left at 6pm. Expected better from Jerry’s Toyota. Unprofessional from their end nothing Im sorry for the long wait. Just gave my car and boom I left. Expected better from Jerry’s Toyota. Unprofessional from their end nothing Im sorry for the long wait. Just gave my car and boom I left. More
Jeff provided exceptional service in a timely manner. Highly recommend him and the service department Highly recommend him and the service department More
I trust the service the employees were polite and professional. However the wait with an appointment was just too long. Over three hours for a a simple oil change and tires rotation. Way too lon professional. However the wait with an appointment was just too long. Over three hours for a a simple oil change and tires rotation. Way too long!! More