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Jerry's Toyota

Baltimore, MD

4.1
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 941 reviews

September 05, 2019

THEY TAKE GOOD CARE OF YOU HERE! Paul was amazing! This was my first new car buying experience and they made everything so simple and easy. They do everything and more to make you fee More

by Morganb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay
Sep 10, 2019 -

Jerry's Toyota responded

HI Morgan, thank you for your outstanding review about your experience at Jerry's. We are so happy to hear that we have made you a loyal Jerry's customer. Paul appreciates your fabulous review commending his hard work and excellent customer service skills!

September 05, 2019

David was awesome!!! I have been to multiple dealerships that just tried to get me into whatever car they wanted. At first I was discouraged and didn’t want buY a car from More

by Sarah Birch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Park
Sep 10, 2019 -

Jerry's Toyota responded

Hi Sarah, we are so glad that you had such a terrific buying experience with David. We feel that customer service is extremely important and we are so happy to hear that David went above and beyond for you. He certainly appreciates your recommendations and we hope to see your friends and family at Jerry's soon!!

September 05, 2019

Best Car Buying Experience Awesome experience at Jerry’s Toyota with Paul Southard! Paul was able to put me in a brand new Rav with all of the bells and whistles for less than w More

by Stef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

Hi Stef, it's so nice to hear that you had such an incredible experience with Paul. His continued glowing reviews certainly show the level of care that he puts in to his profession. We hope to see you again soon at Jerry's.

September 05, 2019

Seamless Transaction I didn’t think I would be able to get a car, new or used. Spoke with Paul, told him my needs and he said “ok, give me a sec!” In a matter of 2 hours, More

by Foreverfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

Hi, we are happy to hear that Paul was able to get you in a new Sequoia. Thank you for the amazing review and we appreciate you taking the time to let us know about your great experience at Jerry's!

September 05, 2019

"Exceptional" I purchased a used Toyota last year from Paul. This year I called Paul and we went over everything I was looking over the phone. Paul took the time More

by Ricci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

Hi Ricci, thank you so much for your recent purchase. The fact that you came down from PA surely is a testament to Paul's outstanding customer service! We at Jerry's certainly are aware that you had much closer buying options but we truly appreciate your coming down to Baltimore and also leaving us such a fantastic review. See you again next time!

September 05, 2019

Satisfied Customer My husband and I made several trips to Jerry's Toyota after doing research on the 2019 RAV4's. We test drove several vehicles and were not happy with More

by SKLang28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

Hi Mrs. Lang, we are so happy to hear that you love your new Rav4. Jerry's, and especially Paul, really appreciate your business and excellent review of your buying experience with us. We look forward to seeing some of your friends and family in the future and truly thank you for your glowing recommendations.

September 05, 2019

Quick and painless My truck purchase was quite exceptional. I was very pleased with the entire purchase experience. I will definitely be back for service and future pur More

by Rooftopron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

Thank you for your excellent review for Paul. Jerry's looks forward to seeing you again soon for any service and buying needs...

September 04, 2019

Exceptional service! I am faces with credit challenges that resulted in other dealerships attempting to take advantage of me & my circumstances. My wife purchased a Rav 4 More

by umypal2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

We are so happy to hear that you received exceptional service from Paul. Please enjoy your new CH-R and Jerry's definitely appreciates your business and the ability to help work out your challenging situation. See you soon!

September 04, 2019

Great Car-Buying Experience I typically dislike the car-buying experience. Buying my RAV4 from Paul Southard at Jerry’s Toyota proved me wrong this time, Paul was knowledgeable More

by JLDickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Good, Hamid Dadpay
Sep 10, 2019 -

Jerry's Toyota responded

Hi Mr. Dickel, we at Jerry's are delighted to hear that you had an amazing experience with our sales staff and Paul. Thank you for the recommendation and we look forward to seeing you again in the future for all of your service needs!

September 04, 2019

Amazing extremely happy Ask for Paul extremely helpful in getting you what you ask for. He keeps in contact and let's you know what's going on step by step. I am very happy More

by Tiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

Hi Tiara, thanks so much for giving Paul such a glowing review. He really does go above and beyond for his customers to give them the best buying experience possible. We look forward to seeing you soon at Jerry's.

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