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Jerry's Toyota

Baltimore, MD

4.1
935 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 935 reviews

September 05, 2019

Best Car Buying Experience Awesome experience at Jerry’s Toyota with Paul Southard! Paul was able to put me in a brand new Rav with all of the bells and whistles for less than w More

by Stef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

Hi Stef, it's so nice to hear that you had such an incredible experience with Paul. His continued glowing reviews certainly show the level of care that he puts in to his profession. We hope to see you again soon at Jerry's.

September 04, 2019

Great Car-Buying Experience I typically dislike the car-buying experience. Buying my RAV4 from Paul Southard at Jerry’s Toyota proved me wrong this time, Paul was knowledgeable More

by JLDickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Good, Hamid Dadpay
Sep 10, 2019 -

Jerry's Toyota responded

Hi Mr. Dickel, we at Jerry's are delighted to hear that you had an amazing experience with our sales staff and Paul. Thank you for the recommendation and we look forward to seeing you again in the future for all of your service needs!

September 04, 2019

Amazing extremely happy Ask for Paul extremely helpful in getting you what you ask for. He keeps in contact and let's you know what's going on step by step. I am very happy More

by Tiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

Hi Tiara, thanks so much for giving Paul such a glowing review. He really does go above and beyond for his customers to give them the best buying experience possible. We look forward to seeing you soon at Jerry's.

September 04, 2019

Exceptional service! I am faces with credit challenges that resulted in other dealerships attempting to take advantage of me & my circumstances. My wife purchased a Rav 4 More

by umypal2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Jerry's Toyota responded

We are so happy to hear that you received exceptional service from Paul. Please enjoy your new CH-R and Jerry's definitely appreciates your business and the ability to help work out your challenging situation. See you soon!

September 02, 2019

Great Experience W Jonathan Saunders Not many car salespeople stay at a Dealership 12 years. Jonathan Saunders has been at Jerry’s Toyota 12 plus years! I think that alone speaks volumes More

by use2befl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen in service was very kind as well. , Tabitha A.
Sep 04, 2019 -

Jerry's Toyota responded

Thank you so much for your fantastic review. Johnathan truly appreciates his outstanding customer service being commended. We look forward to seeing you soon for your next service at Jerry's!

August 27, 2019

Awesome experience Awesome experience. Went in feeling a used vehicle and left with a brand new vehicle with an affordable car payment. Great customer service and rebate More

by Purple_Rain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Ruhling
Aug 28, 2019 -

Jerry's Toyota responded

Thank you for leaving us such a wonderful review!

August 16, 2019

Great Customer Service Bought my 4RUNNER at Jerrys Toyota. Great Experience. Getting my first recommended service today. Very happy with the great customer service. Broo More

by Lorilye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke
Aug 16, 2019 -

Jerry's Toyota responded

Hi Lorilye. Thank you so much for your fantastic review. We are so happy to hear that we went above and beyond your expectations. We truly appreciate your recommendations and we look forward to seeing you for your next service at Jerry's!

August 13, 2019

Gen Manager, Matt Bukowski, knows all! Two negative experiences in the course of four weeks; the dealership lost the sale (another area dealership cashed in), and the staff used laziness, s More

by Ara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Bukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Moskos, Kris Ruhling, Charles Knudsen III
Aug 13, 2019 -

Jerry's Toyota responded

Hello Ara, When we spoke yesterday about resolving this situation, you seemed satisfied. Please reach out to me if you'd like to discuss this further. Matt Bukowski, General Manager. (MattB@JerrysToyota.com)

August 13, 2019

Awesome dealer! I have bought 2 new Toyotas from this dealership and on both occasions recieved more for trade in than expected and got a better monthly payment than More

by JoshRain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Verlyn Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay, Kris Ruhling, Polly Mason, Terry Haskins
Aug 14, 2019 -

Jerry's Toyota responded

We certainly appreciate your continued business, Josh. We look forward to your next visit!

August 13, 2019

Good experience! Pleasant folks to deal with, highly recommended. Open and honest. There are many Toyota dealers around and there are many options and thankfully you More

by Fred Yota 111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling
Aug 14, 2019 -

Jerry's Toyota responded

Thanks for taking the time to vouch for us, Fred!

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