Jerry's Toyota
Baltimore, MD
Filter Reviews by Keyword
By Type
977 Reviews of Jerry's Toyota
Very pleased Paul was very understanding and took into consideration everything I was looking for. He takes his time and work hard to get you exactly or close to w Paul was very understanding and took into consideration everything I was looking for. He takes his time and work hard to get you exactly or close to what you want. I am very glad I found him. He keeps any promise he makes. I've had my SUV a little over a month and he still checks up on me to see if everything is good. I can still contact him anytime with any questions I may have. He doesn't put me off he treats me the same as if I was in the process of purchasing. If you are looking for a new or used vehicle please contact Paul you will be very pleased you did. More
Addressing Customer concerns Don't return calls from customer to address customer concerns. Seem to try to take advantage of senior citizens. Had problems obtaining items that w Don't return calls from customer to address customer concerns. Seem to try to take advantage of senior citizens. Had problems obtaining items that were due to me. Insinuated that I was attempting to fraudulently obtain said items. Said there was film showing everything that transpired in regard to receiving items that were due me. I asked to see this "proof" several times but my request was never acknowledged. More
So great, I bought 5 cars!! The salesman, Herman Jones was patient and kind to me, so much so that I purchased 5 cars in one year from him. Go places with Toyota! The salesman, Herman Jones was patient and kind to me, so much so that I purchased 5 cars in one year from him. Go places with Toyota! More
I recommend I Recommend that dealers special Jonathan Jojo Bernal I have lot car variety car if no have car you want find one for you and work with you I Recommend that dealers special Jonathan Jojo Bernal I have lot car variety car if no have car you want find one for you and work with you More
Great experience buying my first car I was nervous about buying my first car. Paul made the experience easy. He listened to me and helped me find a car that was just for me. I was nervous about buying my first car. Paul made the experience easy. He listened to me and helped me find a car that was just for me. More
Best Car Buying Experience Awesome experience at Jerry’s Toyota with Paul Southard! Paul was able to put me in a brand new Rav with all of the bells and whistles for less than w Awesome experience at Jerry’s Toyota with Paul Southard! Paul was able to put me in a brand new Rav with all of the bells and whistles for less than what I was expecting to spend! The experience at the dealership was awesome, quick and super professional in all departments. If you are looking for a car- either to buy or lease Paul is your guy at Jerry’s Toyota! More
Seamless Transaction I didn’t think I would be able to get a car, new or used. Spoke with Paul, told him my needs and he said “ok, give me a sec!” In a matter of 2 hours, I didn’t think I would be able to get a car, new or used. Spoke with Paul, told him my needs and he said “ok, give me a sec!” In a matter of 2 hours, yes 2 hrs I drove off in my new 2019 Toyota Sequoia 😁. Everyone was very helpful and friendly. It is such the family environment. I highly recommend this dealership and ask for Paul, he gets it done ?. More
David was awesome!!! I have been to multiple dealerships that just tried to get me into whatever car they wanted. At first I was discouraged and didn’t want buY a car from I have been to multiple dealerships that just tried to get me into whatever car they wanted. At first I was discouraged and didn’t want buY a car from Toyota. David changed my mind and went above and beyond to get me into the car that I wanted for the amount I could afford each month. His made me feel very comfortable and confident in my decision and thoroughly explained everything and responded back quickly to the questions I had (even on his day off). I was having troubles with my insurance company which took over an hour to deal with at the dealership but David was very kind and waited patiently while we figured everything out. I will definitely be recommending David to my friends and family as he gave me the best customer service experience I’ve ever had at a dealership. Thanks again David!!! More
THEY TAKE GOOD CARE OF YOU HERE! Paul was amazing! This was my first new car buying experience and they made everything so simple and easy. They do everything and more to make you fee Paul was amazing! This was my first new car buying experience and they made everything so simple and easy. They do everything and more to make you feel at home and a part of the family. I will definitely be coming back when i need another car. THANK YOU! More

