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Jerry's Toyota

Baltimore, MD

4.2
977 Reviews

8001 Belair Road

Baltimore, MD

21236

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977 Reviews of Jerry's Toyota

September 05, 2019

"Exceptional" I purchased a used Toyota last year from Paul. This year I called Paul and we went over everything I was looking over the phone. Paul took the time More

by Ricci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Sep 10, 2019 -

Jerry's Toyota responded

Hi Ricci, thank you so much for your recent purchase. The fact that you came down from PA surely is a testament to Paul's outstanding customer service! We at Jerry's certainly are aware that you had much closer buying options but we truly appreciate your coming down to Baltimore and also leaving us such a fantastic review. See you again next time!

September 05, 2019

Satisfied Customer My husband and I made several trips to Jerry's Toyota after doing research on the 2019 RAV4's. We test drove several vehicles and were not happy with More

by SKLang28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Sep 10, 2019 -

Jerry's Toyota responded

Hi Mrs. Lang, we are so happy to hear that you love your new Rav4. Jerry's, and especially Paul, really appreciate your business and excellent review of your buying experience with us. We look forward to seeing some of your friends and family in the future and truly thank you for your glowing recommendations.

September 05, 2019

Quick and painless My truck purchase was quite exceptional. I was very pleased with the entire purchase experience. I will definitely be back for service and future pur More

by Rooftopron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Sep 10, 2019 -

Jerry's Toyota responded

Thank you for your excellent review for Paul. Jerry's looks forward to seeing you again soon for any service and buying needs...

September 04, 2019

Exceptional service! I am faces with credit challenges that resulted in other dealerships attempting to take advantage of me & my circumstances. My wife purchased a Rav 4 More

by umypal2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro, Paul Southard
Sep 10, 2019 -

Jerry's Toyota responded

We are so happy to hear that you received exceptional service from Paul. Please enjoy your new CH-R and Jerry's definitely appreciates your business and the ability to help work out your challenging situation. See you soon!

September 04, 2019

Amazing extremely happy Ask for Paul extremely helpful in getting you what you ask for. He keeps in contact and let's you know what's going on step by step. I am very happy More

by Tiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Sep 10, 2019 -

Jerry's Toyota responded

Hi Tiara, thanks so much for giving Paul such a glowing review. He really does go above and beyond for his customers to give them the best buying experience possible. We look forward to seeing you soon at Jerry's.

September 04, 2019

Great Car-Buying Experience I typically dislike the car-buying experience. Buying my RAV4 from Paul Southard at Jerry’s Toyota proved me wrong this time, Paul was knowledgeable More

by JLDickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Good, Hamid Dadpay, Paul Southard
Sep 10, 2019 -

Jerry's Toyota responded

Hi Mr. Dickel, we at Jerry's are delighted to hear that you had an amazing experience with our sales staff and Paul. Thank you for the recommendation and we look forward to seeing you again in the future for all of your service needs!

September 02, 2019

Great Experience W Jonathan Saunders Not many car salespeople stay at a Dealership 12 years. Jonathan Saunders has been at Jerry’s Toyota 12 plus years! I think that alone speaks volumes More

by use2befl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen in service was very kind as well. , Jonathan Sanders, Tabitha A.
Sep 04, 2019 -

Jerry's Toyota responded

Thank you so much for your fantastic review. Johnathan truly appreciates his outstanding customer service being commended. We look forward to seeing you soon for your next service at Jerry's!

August 28, 2019

Awesome experience Awesome experience. Went in feeling a used vehicle and left with a brand new vehicle with an affordable car payment. Great customer service and rebate More

by Purple_Rain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders, Kris Ruhling
Aug 28, 2019 -

Jerry's Toyota responded

Thank you for leaving us such a wonderful review!

August 16, 2019

Great Customer Service Bought my 4RUNNER at Jerrys Toyota. Great Experience. Getting my first recommended service today. Very happy with the great customer service. Broo More

by Lorilye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke
Aug 17, 2019 -

Jerry's Toyota responded

Hi Lorilye. Thank you so much for your fantastic review. We are so happy to hear that we went above and beyond your expectations. We truly appreciate your recommendations and we look forward to seeing you for your next service at Jerry's!

August 13, 2019

Good experience! Pleasant folks to deal with, highly recommended. Open and honest. There are many Toyota dealers around and there are many options and thankfully you More

by Fred Yota 111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling
Aug 15, 2019 -

Jerry's Toyota responded

Thanks for taking the time to vouch for us, Fred!

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