Jerry's Toyota
Baltimore, MD
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977 Reviews of Jerry's Toyota
"Exceptional" I purchased a used Toyota last year from Paul. This year I called Paul and we went over everything I was looking over the phone. Paul took the time I purchased a used Toyota last year from Paul. This year I called Paul and we went over everything I was looking over the phone. Paul took the time to listen to me and what I wanted. My husband and I drove to Belair road from PA on a Saturday and test drove the car Paul had ready for me. We walked out with the car a 2019 Rav4 the same day. Paul had everything completed when I drove onto the lot. I signed my name and out the door. It was the best experience I have ever had. Paul was by my side the whole time. He was on vacation and came into the showroom, just to make sure my purchase was smooth sailing. I highly recommend Jerry's Toyota and Paul Southard to anyone I know that is looking for a new car with no stress. More
Satisfied Customer My husband and I made several trips to Jerry's Toyota after doing research on the 2019 RAV4's. We test drove several vehicles and were not happy with My husband and I made several trips to Jerry's Toyota after doing research on the 2019 RAV4's. We test drove several vehicles and were not happy with what we thought we wanted to buy. Paul took the time to listen to what we liked and didn't like about each vehicle and suggested the RAV4 XSE Hybrid. We appreciate that Paul Southard did not just try to talk us into buying a vehicle when he knew we were not content. He was very patient and willing to help us find the perfect vehicle for us. We are thrilled with our purchase and would recommend Jerry's Toyota and Paul Southland to our friends and family. More
Quick and painless My truck purchase was quite exceptional. I was very pleased with the entire purchase experience. I will definitely be back for service and future pur My truck purchase was quite exceptional. I was very pleased with the entire purchase experience. I will definitely be back for service and future purchases. More
Exceptional service! I am faces with credit challenges that resulted in other dealerships attempting to take advantage of me & my circumstances. My wife purchased a Rav 4 I am faces with credit challenges that resulted in other dealerships attempting to take advantage of me & my circumstances. My wife purchased a Rav 4 from Jerry’s about one year ago. I was apprehensive as I felt my credit challenges would preclude my ability to purchase a new vehicle. However, not only did the Sales Person, Paul Southard put me at ease, he also worked out a great deal and I drove away with a brand new CH-R. I am now a Jerry’s customer for life! More
Amazing extremely happy Ask for Paul extremely helpful in getting you what you ask for. He keeps in contact and let's you know what's going on step by step. I am very happy Ask for Paul extremely helpful in getting you what you ask for. He keeps in contact and let's you know what's going on step by step. I am very happy More
Great Car-Buying Experience I typically dislike the car-buying experience. Buying my RAV4 from Paul Southard at Jerry’s Toyota proved me wrong this time, Paul was knowledgeable I typically dislike the car-buying experience. Buying my RAV4 from Paul Southard at Jerry’s Toyota proved me wrong this time, Paul was knowledgeable, professional and friendly. He offered the best price possible on the vehicle without wearing out the path to the manager’s office. Everyone we dealt with at Jerry’s was awesome. f you’re in the market for a Toyota, I definitely recommend that you see Paul and his team at Jerry’s. More
Great Experience W Jonathan Saunders Not many car salespeople stay at a Dealership 12 years. Jonathan Saunders has been at Jerry’s Toyota 12 plus years! I think that alone speaks volumes Not many car salespeople stay at a Dealership 12 years. Jonathan Saunders has been at Jerry’s Toyota 12 plus years! I think that alone speaks volumes about who he is as a person & how he takes care of Customers- ESPECIALLY Women! I have bought many cars over the years and this is honestly the FIRST TIME I DIDNOT FEEL AS the salesperson was a predator. He treated me as An EQUAL AND RESPECTED MY QUESTIONS OR COMMENTS THROUGHOUT THE PROCESS. I have had my car 4 plus weeks and all promises or “owes” have been met! If I had to make a suggestion, complimentary vacuum with oil changes. I had to really thing long & hard because oil changes are done free. I think such would keep this positive, new car experience going. More
Awesome experience Awesome experience. Went in feeling a used vehicle and left with a brand new vehicle with an affordable car payment. Great customer service and rebate Awesome experience. Went in feeling a used vehicle and left with a brand new vehicle with an affordable car payment. Great customer service and rebates. More
Great Customer Service Bought my 4RUNNER at Jerrys Toyota. Great Experience. Getting my first recommended service today. Very happy with the great customer service. Broo Bought my 4RUNNER at Jerrys Toyota. Great Experience. Getting my first recommended service today. Very happy with the great customer service. Brooke my service writer is awesome. Super Friendly, Super knowledgeable! I will recommend all of my friends to Jerrys Toyota More
Good experience! Pleasant folks to deal with, highly recommended. Open and honest. There are many Toyota dealers around and there are many options and thankfully you Pleasant folks to deal with, highly recommended. Open and honest. There are many Toyota dealers around and there are many options and thankfully you don’t have to look far to find people to help you get what you need. Thanks Kris. More

