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Jerry's Toyota

Baltimore, MD

4.2
977 Reviews

8001 Belair Road

Baltimore, MD

21236

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977 Reviews of Jerry's Toyota

March 23, 2018

Efficient, friendly, and accommodating Wonderful buying experience with Erick and everyone at Jerry’s. They made our trade in and buying experience a positive one. We highly recommend their More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Moskos, Ray DeCastro
Mar 26, 2018 -

Jerry's Toyota responded

Thank you for the positive words, Leslie. We're happy to hear Erick was able to take care of you and put you behind the wheel of a new Toyota. Enjoy it!

March 23, 2018

Finally a dealer that knows how to deal with commercial buye Fleet owner here, years of “training” retail auto sales people, just to have them leave. As the owner of over 50 vehicles I need to just get the d More

by None
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Moskos
Mar 26, 2018 -

Jerry's Toyota responded

Wow, talk about an excellent review! Erick, as well as all of us here at Jerry's certainly appreciate the patronage! We look forward to working with you and your business for years to come!

March 22, 2018

Best experience ever They were very friendly and helpful. They were also very patient and helped me get the best price. I would recommend them to everyone. Thanks guys More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Kris Ruhling, Mary W., Paul Southard
Mar 26, 2018 -

Jerry's Toyota responded

Hello Stacy, We appreciate you taking the time to leave us such an excellent review! We're happy to have made your car buying experience as seamless as possible! We look forward to having you back for your Jerry's "It's About You" Loyalty Benefits!

March 18, 2018

Buying a car Eric was super friendly and kind. He helped us lease our van 3 years ago and we were very happy that we could come back to him again for guidance on t More

by Weaver26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon , Erick Moskos
Mar 19, 2018 -

Jerry's Toyota responded

Hello Weaver26, We appreciate you taking the time to leave us a detailed description of your experience. We're glad to see Erick made the process as seamless as possible for you, and you were able to drive off in your new Toyota with a smile! We look forward to having you back so you can take advantage of your Jerry's It's About You Loyalty Benefits!

March 18, 2018

Bought a 2018 Corolla from Jerry's Toyota Bought a new car from Paul Southard at Jerry's Toyota. Paul was knowledgeable and helpful and found the right car for me. His explanation of Toyota's More

by Captain Overkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro, Paul Southard, Chad Votta, Charles Knudsen III
Mar 19, 2018 -

Jerry's Toyota responded

Thanks for taking the time to drop us a positive review! We hope you enjoy your new Corolla!

March 15, 2018

New car sales experience I had a very negative experience when I leased my 2015 Camry and didn't think I would go back to Jerry's for my next car. I happened to speak to Eric More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Moskos
Mar 16, 2018 -

Jerry's Toyota responded

Wow Linda! We must say, we really appreciate you giving us a second chance to be your Toyota dealer! We're glad to see you're satisfied with your new vehicle! Happy driving!

March 11, 2018

Everybody Rides With Paul !!!!! I was referred to Paul from a family member who has purchased several vehicles from him. Paul gave me an excellent customer experience, taking his tim More

by aneesah15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro, Paul Southard
Mar 16, 2018 -

Jerry's Toyota responded

Hello Aneesah, Your family member certainly gives good advice, you should listen to them more often! Just playing. We appreciate you taking the time to vouch for our business and our salesperson, Paul. We hope you enjoy your new Toyota, and we look forward to having you back to take advantage of your ToyotaCare!

March 07, 2018

Great customer experience. I was very pleased with my experience in purchasing my Corolla. Paul was very helpful in giving me the best deal available which is exactly what I wa More

by Mlobus80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Mar 08, 2018 -

Jerry's Toyota responded

Hello Mlobus80, We appreciate you taking the time out of your day to leave us a detailed account of your new car buying experience here at Jerry's Toyota! We're thrilled we were able to put you behind the wheel of the Corolla that was right for you. Safe and happy travels!

March 06, 2018

The worst dealership ever The sales manager was the idiot and worst person to talk to.he was arrogant and full of pride of his position. Racist person. No body should go to More

by Amrit Dhaliwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Pless
Mar 07, 2018 -

Jerry's Toyota responded

Hello Amrit, We're are very sorry we were unable to do business together. In your review, you didn't mention that your dissatisfaction with our manager was because you wanted $3,000 taken off the sale price and he could not sell you the car for that low price. We included in your sales price a Prius Prime $3000 factory incentive, and you insisted that another $3000 be taken off the sale. When our manager explained to you that we couldn't feasibly sell the vehicle for such a markdown, you grew frustrated with our sales manager, who in turn, politely asked you to take your business elsewhere. We stand by our employees and our inclusive company culture. No customer shopping at Jerry's Toyota is ever made to feel uncomfortable because of their background.

March 06, 2018

new 4 runner Paul Southard was respectful, great salesman, tried to help us get the best deal possible. I would refer my friends and family to him. This dealersh More

by Carl and Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Mar 07, 2018 -

Jerry's Toyota responded

Hello Carl and Laura, You have a variety of options in the Baltimore area when it comes to purchasing a new Toyota 4Runner, so we'd just like to thank you for choosing to do business with us. We appreciate you sharing your experience, and look forward to servicing you new 4Runner for years to come!

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