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Jerry's Toyota

Baltimore, MD

4.2
977 Reviews

8001 Belair Road

Baltimore, MD

21236

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977 Reviews of Jerry's Toyota

February 05, 2018

New 4 Runner Paul Sothard is amazing . Professional, patient & knowledgeable . He layed out my options without any pressure . Paul and his team took care of all my More

by ncroadqn04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling, Paul Southard
Feb 07, 2018 -

Jerry's Toyota responded

We appreciate the feedback and are pleased that your experience with our team turned into a positive one. We always strive to provide the utmost in quality customer satisfaction and we hope we’ve earned the opportunity to better serve you in the future!

February 01, 2018

Best service My salesman Paul made the process such a delightful expierence! I came in for a car wash and service greeter Brooke helped me and was such a nice youn More

by Johnk58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke cymek, Paul Southard
Feb 02, 2018 -

Jerry's Toyota responded

Thank you for your excellent review John, you're certainly in good hands with Paul and Brooke! We look forward to your next visit!

January 30, 2018

Great experience Paul was very helpful. I could not have got a better deal anywhere else. I love my 2018 RAV4. I will always recommend Jerrys Toyota More

by Hcwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Feb 07, 2018 -

Jerry's Toyota responded

We appreciate you vouching for us Hcwilson! We hope you enjoy your new Toyota!

January 20, 2018

Very bad customer service Matt Bukowski is the worse manager I ever saw in my life , he has very bad attitude, he refuse to sell me the car Which i want to buy , after we choos More

by Jina1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Bukowski, Paul Southard
Feb 08, 2018 -

Jerry's Toyota responded

We are sorry to hear about the experience that you had at our dealership, Jina. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.

January 09, 2018

Bought A New Camry XSE My experience was wonderful . We worked with Paul Southard and he was amazing. He was very patient, kind, and even in the bitter cold did not skip a b More

by CamryXSE2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Matt Bukowski, Paul Southard
Jan 10, 2018 -

Jerry's Toyota responded

We're happy you had a smooth car buying experience! We hope you enjoy your new Camry!

January 08, 2018

Respect and friendliness When I walked in they were right there to make you comfortable and I didn’t have to wait any long periods of time to help. They were respectful and ki More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Polly Mason, Paul Southard
Jan 10, 2018 -

Jerry's Toyota responded

We're glad to hear that we were able to help you find the Toyota that's right for you. Safe travels!

January 05, 2018

Smooth experience Paul Southard and team were terrific. After talking over what I wanted, Paul found just the right vehicle. Processing the paperwork was quick and pa More

by JohnM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Paul Southard
Jan 10, 2018 -

Jerry's Toyota responded

Thank you for the sterling review! Paul certainly appreciates the kind words!

January 04, 2018

Very pleased.with the buying process. This was a civilized way to buy a car. The last time I bought a new car I had a terrible experience with the games and high pressure sales techniques More

by Mike21207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Christa Kurek, Paul Southard, Ashley Jackson
Jan 10, 2018 -

Jerry's Toyota responded

We're glad to hear that your journey into the driver's seat of a new Toyota was as seamless as possible. We look forward to having you back for service!

December 19, 2017

Honda Accord used 2017 In carguru they mentioned for 2017 Honda Accord had clean tittle but when we saw the car fax report at Jerry’s location we found one accident report More

by Robo3855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used cars department
Dec 19, 2017 -

Jerry's Toyota responded

I'm sorry to hear about this inconvenience. Please email me a sknolle@jerrysautogroup.com so we can work out a way to right this issue. -Steve, Used Vehicles Director

December 17, 2017

Fantastic My man Paul was as good as it gets. He wasn’t your “typical” car sales man that’s in your face none stop and is pushy. This guy was awesome. Wonderful More

by Markymark21821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Matt Bukowski, Ray DeCastro, Paul Southard
Jan 10, 2018 -

Jerry's Toyota responded

Thank you for your positive review!

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