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Jerry's Toyota

Baltimore, MD

4.2
977 Reviews

8001 Belair Road

Baltimore, MD

21236

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977 Reviews of Jerry's Toyota

December 12, 2017

Excellent service Paul was very informative while helping me decide on a vehicle. He was able to answer all of my questions and explain any features I was not sure abou More

by treed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Dec 13, 2017 -

Jerry's Toyota responded

We're glad to hear Paul was able to give you and above-satisfactory experience! We appreciate your recommendation!

December 08, 2017

Everyone was GREAT This was my first new car. Paul and Christa made me feel relaxed and excited about my new purchase. Thank you all for your help. Keep up the good work More

by Gina Perrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Kurek, Paul Southard
Dec 13, 2017 -

Jerry's Toyota responded

Congratulations on making your first new car purchase! You can't do much better than a Toyota when it comes to reliability and safety. Enjoy it for years to come!

December 07, 2017

Very good I really enjoyed my time there. The employees were very professional and Paul, who assisted us with the car purchase, was very proffesional and nice. More

by ileanapercor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Paul Southard
Dec 13, 2017 -

Jerry's Toyota responded

Thank you for the excellent review. Enjoy your new Toyota!

December 07, 2017

Great experience, fast, friendly Wow! Paul was an amazing help and understood my needs spot on. I wanted to make this as seamless and as quick as possible and he was happy to do mos More

by Dana Hanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy (finance), Paul Southard
Dec 13, 2017 -

Jerry's Toyota responded

Thank you for your positive words. Paul surely appreciates them!

December 07, 2017

Paul is great and very helpful. I highly recommen him. We went to look at cars on Saturday December 2nd not really wanting to leave with anything. My mother and I knew that I needed a car and the plan was More

by zoekrause14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Dec 13, 2017 -

Jerry's Toyota responded

We're glad we were able to help you find the deal that was right for you, and in a new car no less! Enjoy your new Toyota!

December 06, 2017

Good experience. Everyone I dealt with was very friendly and knowledgeable. I like the Toyota brand and I am pleased with the Camry. I would recommend this dealer More

by Richardmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Dec 06, 2017 -

Jerry's Toyota responded

Thank you for your favorable review! We hope you enjoy your new Camry for years to come!

November 29, 2017

Respectful to Stellar Purchasing Experience My experience with Jerry's Sales & Financing Department provided a great and respectful experience. I was not in the market to get a new car until lat More

by Louis Hodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Matthew Votta Sr Rate 4.5, Christa Manzari Rate 4, Polly Mason Rate 4, Hamid Dadpay, Paul Southard
Dec 13, 2017 -

Jerry's Toyota responded

What a detailed and praise-laden review! We are happy to hear you had an excellent experience! We look forward to having you back!

November 25, 2017

Really bad customer service I had a really bad experience with the seller name K, after text drive, they gave me $500 for trade in my car,I was discussed with them,became other More

by Lily Wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirs
Dec 06, 2017 -

Jerry's Toyota responded

We're sorry to hear about your negative experience. Feel free to email me directly so that we can further discuss this issue. mattb@jerrysautogroup.com -Matt

November 21, 2017

I purchased a Prius 4 I was an easy customer as I had been to many different car dealers trying to decide what I needed. By the time I came to Jerry's I was ready for a Pr More

by Derek Joost
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon, Paul Southard
Dec 13, 2017 -

Jerry's Toyota responded

We're glad to hear we were able to help you find the Toyota that was right for you. We hope you enjoy your new Prius for years to come.

November 17, 2017

Our saving grace For nearly 3 weeks, we scoured dealerships trying to find one that would be able to help us out of a situation with our current vehicle. Negative equi More

by SHANNA M RATHBONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nima Karkan
Dec 13, 2017 -

Jerry's Toyota responded

We're thrilled to here you are satisfied with your car buying experience. We look forward to having you back to take advantage of your Jerry's It's About You Loyalty Benefits!

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