Jerry's Toyota
Baltimore, MD
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977 Reviews of Jerry's Toyota
Great car buying experience Paul was wonderful! He was straight forward and honest. This is why I decided to buy from this dealership. I was not happy with Thompson, where I had Paul was wonderful! He was straight forward and honest. This is why I decided to buy from this dealership. I was not happy with Thompson, where I had bought two cars previously, or Jones dealership. Glad I went to jerry's. I will definitely recommend and refer them to Paul. More
Amazing! Verlyn made the process of buying a car easy, fast, and efficient. I was very pleased with the service and the car. I was able to leave with the car i Verlyn made the process of buying a car easy, fast, and efficient. I was very pleased with the service and the car. I was able to leave with the car in less than 2 hours. My experience at Jerry’s and with Verlyn were great. I highly recommend them both! More
Hard sales tactics So I was surprised I got a invite to write a review considering the sales person was very pushy, rude and had me in a corner. I am not sure if people So I was surprised I got a invite to write a review considering the sales person was very pushy, rude and had me in a corner. I am not sure if people get paid to write a review regularly as I was offered a $50 gift card to put up on FB, google and here. I was very confused by the whole experience. He told me I could not qualify for any rebates or discounts and msrp was what everyone paid. Come to find out that is wrong but we all live and learn. This was a buying experience I do not wish on anyone at all. From the confusing point of contact at the dealer to the straight aggressive and rude tactics this guy pulled I will not be buying ever again from here. I ended up getting a decent deal but finance department took all the discount back and told me I had to buy a extra warranty to get it. Not sure if everyone is like this but the salesman at the next desk was very professional and his customers seemed very happy and engaged throughout. Save your time and go elsewhere! More
Great Customer Service Always enjoy getting my car serviced at Jerry's. Yolanda is spectacular!!! She has excellent customer service skills and is very knowledgeable. She Always enjoy getting my car serviced at Jerry's. Yolanda is spectacular!!! She has excellent customer service skills and is very knowledgeable. She is the best service person I have dealt with hands down! More
Thank you Jonathan Sanders one yr. later! Still satisfied! We purchased our 2017 rav 4 a yr ago. Jonathan Sanders was so helpful helping us find the perfect car. Everyone in Jerry’s was very friendly. I would We purchased our 2017 rav 4 a yr ago. Jonathan Sanders was so helpful helping us find the perfect car. Everyone in Jerry’s was very friendly. I would definitely go back for my next car. More
Friendly people to deal with , highly recommended to every potential car buyer. i will definitely will come back in the future or on my next car purchase and hope to deal with the , highly recommended to every potential car buyer. i will definitely will come back in the future or on my next car purchase and hope to deal with the same people again down the road. More
The official HAPPY HOUR Paul was my buddy for the day. He was very knowledgeable and friendly. Most importantly he was patient and very accommodating. I will be back Paul was my buddy for the day. He was very knowledgeable and friendly. Most importantly he was patient and very accommodating. I will be back More
Very Professional & Helpful The Most Pleasant Experience. Paul Southard was Very Helpful & went out of his way to assist me with my Purchase. He is definitely a Multi taker and The Most Pleasant Experience. Paul Southard was Very Helpful & went out of his way to assist me with my Purchase. He is definitely a Multi taker and was able to help many people at the same time & didn't show any stress . A Real People Pleaser !!!!!!!!!! I Love My New Car!! More
Worst experience of oil change I had my car serviced with regular maintance. Oil light on a few days later, the car also make louder noise. I checked oil level. What surprised me is I had my car serviced with regular maintance. Oil light on a few days later, the car also make louder noise. I checked oil level. What surprised me is that I even don't see any oil at the minimum level. Worst oil change experience More
Just Average I let my emotions get the best of me in my previous review. Buying a car is never fun and I got upset with a couple dealerships about the whole thing. I let my emotions get the best of me in my previous review. Buying a car is never fun and I got upset with a couple dealerships about the whole thing. Sorry for my previous review. More

