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Jerry's Toyota

Baltimore, MD

4.2
977 Reviews

8001 Belair Road

Baltimore, MD

21236

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977 Reviews of Jerry's Toyota

May 09, 2017

Amazing Experience, Great Deal. I had a FANTASTIC experience at Jerry's Toyota. Khalid got me an amazing deal on a brand new RAV4 and I couldn't be any happier! It is a pleasure to c More

by hayyitzkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Delagarde
May 09, 2017 -

Jerry's Toyota responded

Thank you for your excellent review! We're glad you had such a positive experience, and got to see some cute doggies!

May 02, 2017

Awesome Experience!! Buying a car can be rough, but the team at Jerry's made it great!! Thanks to Nima, Eric and Christa!! Free carwashes... I'll be back!!! More

by abc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave A., Eric Hammer, Christa Kurek, Nima Karkan
May 11, 2017 -

Jerry's Toyota responded

Thank you for sharing your review. We are pleased to hear you had a great experience! Sincerely, Matt Bukowski General Manager

April 29, 2017

Great Experience! I felt like I was in & out. Tommy was so accommodating & gave me options, even with a pretty bad credit score. I drove off in 2hrs. in a reliable vehi More

by M.E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Tommy Thomas
May 01, 2017 -

Jerry's Toyota responded

We're happy to hear that you had such a positive experience! We look forward to seeing you back soon to take advantage of your Jerry's It's About You! benefits!

April 19, 2017

Easy to work with, great service perks! Nima & sales leadership kept the negotiations as efficient as possible. Everyone was so kind to our kids that we had to have in tow that day. We are s More

by carlak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hammer, Polly Mason, Nima Karkan
May 02, 2017 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business. Sincerely, Matt Bukowski General Manager

April 16, 2017

The was Easy Excellent and Friendly service, Met all expectations, will recommend to friends and family, Service Perks include Shuttle service, free Oil Changes & More

by DealRate1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling, Nima Karkan
Apr 17, 2017 -

Jerry's Toyota responded

We're glad to hear you had such a positive experience! We look forward to seeing you again when you bring back your Toyota for service!

April 02, 2017

Average Nothing stellar or terrible to report about my experiences at this dealership. The customer service is mediocre especially when it comes to scheduling More

by Clear and direct
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shahram Javan
Apr 03, 2017 -

Jerry's Toyota responded

Hello! On behalf of Jerry's Toyota we'd like to thank you for taking the time to review us. We appreciate the favorable rating, but are concerned with how you found our service scheduling to be mediocre. If you would like to further explain your disappointment, you can email our Service Fixed Operations Director Mike Diskin at mdiskin@jerrystoyota.com. We look forward to seeing you again!

April 01, 2017

Jonathan Sanders is the man to see...Excellent Service My rate of a five is due to the wonderful services I receive from Jonathan. He is very knowledgeable about every product. He is pleasant and respectfu More

by @Thunder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
Apr 03, 2017 -

Jerry's Toyota responded

Thank you for your excellent review @Thunder1! We're happy we could provide you with an optimal car buying experience. We look forward to seeing you back when you take advantage of your Toyotacare!

April 01, 2017

New car purchase Kudos to Fletcher Dixon for his excellent customer service! He was knowledgeable about the 2017 Toyota Highlander and its features. Thank you for your More

by Havana57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon
Apr 03, 2017 -

Jerry's Toyota responded

Thank you for your positive review Havana57. We're glad to hear Fletcher was able to help you find the vehicle that fit your needs!

April 01, 2017

Tommy was fabulous Tommy worked hard to get the deal done. He was the ultimate professional. Anytime we need a car we will be working with Tommy. Bill Reed More

by Bill Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Thomas
Apr 03, 2017 -

Jerry's Toyota responded

That's what we like to hear Mr. Reed! We look forward to seeing you back soon!

March 20, 2017

Service Department Review I came in to get a replacement mirror installed on my car. There were issues with shipment and it didn't get done until a few days after it was suppos More

by J P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahram Javan
Mar 24, 2017 -

Jerry's Toyota responded

Thank you for the 5-star rating. We appreciate your business. Sincerely, Matt Bukowski General Manager

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