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Jerry's Toyota
Baltimore, MD
977 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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977 Reviews of Jerry's Toyota
December 13, 2016
Very professional.completed car maintenance in a timely man Professional,cost efficient, and work completed in a timely manner. have access to clean restroom. Television to watch while waiting for car. Some one Professional,cost efficient, and work completed in a timely manner. have access to clean restroom. Television to watch while waiting for car. Some one brought your car to you. Car was washed. More
by Bonnie 4ever
Employees Worked With
John Good, Joe White
December 10, 2016
Excellent service by John Good! John Good is The Best of all service representatives anywhere! No matter what my issue is with either of my vehicles, John not only solves the proble John Good is The Best of all service representatives anywhere! No matter what my issue is with either of my vehicles, John not only solves the problem, he explains everything to me and looks out for me as if I am family. In today's world, it is rare to have someone you can completely trust. John Good is a man of integrity and we are blessed to have him. More
by Joy123
Employees Worked With
John Good
December 09, 2016
EXCELLENT SERVICE Never had a problem with Jerry Toyota. Excellent employees plus this is my 3rd Toyota. John Sanders had been a great. I will recommend all my friends Never had a problem with Jerry Toyota. Excellent employees plus this is my 3rd Toyota. John Sanders had been a great. I will recommend all my friends and family to come buy a car from Jerry Toyota, More
by SHEILA PATRICE MAYS
Employees Worked With
Jonathan Sanders, Eric Hammer, Christa Kurek, Polly Mason
December 09, 2016
buying my new car Mr. James Wood is a very excellent salesman he helped me through the whole process in buying my brand new 2016 Toyota Camry I was very impressive Mr. James Wood is a very excellent salesman he helped me through the whole process in buying my brand new 2016 Toyota Camry I was very impressive More
by gman50
Employees Worked With
Jason Wood
December 08, 2016
Won't go anywhere else! This is my 5th Toyota since I started driving at at age 17. I only buy new and have only ever baught/leased from Jerry's Toyota. John Sanders is my "G This is my 5th Toyota since I started driving at at age 17. I only buy new and have only ever baught/leased from Jerry's Toyota. John Sanders is my "GO-TO"! More
by Not2day
Employees Worked With
Ruann Williams, Jonathan Sanders, Matt Bukowski, Josh Harding
December 07, 2016
#1 Dealership The staff was friendly and courteous. I was given exceptional customer service. I was never pressured into buying a vehicle.My staff took the time to The staff was friendly and courteous. I was given exceptional customer service. I was never pressured into buying a vehicle.My staff took the time to answer any questions I had during my whole purchasing process. More
by Osfan68
Employees Worked With
Jason Wood, Eric Hammer, Kris Ruhling
December 06, 2016
Stay away from JERRY TOYOTA Managers are very rude and out of line!! As a customer when you spend money and they are other people who want your business why put up with crappy p Managers are very rude and out of line!! As a customer when you spend money and they are other people who want your business why put up with crappy people? Do you like to spend money and get treated terribly? Go to Bill Kids Toyota. DONT SPEND YOUR MONEY AND TIME IN JERRY'S TOYOTA!!!! More
by Sunnybaby5001
Employees Worked With
Matt is a very rude person. , Matt Bukowski
December 02, 2016
No pressure easy buying experience I decided to come back to Jerry's Toyota for another Rav 4 because of the good quality service I received 4 years ago. My salesman, Fletcher, was ext I decided to come back to Jerry's Toyota for another Rav 4 because of the good quality service I received 4 years ago. My salesman, Fletcher, was extremely knowledgeable with all of the features of the Rav 4 and answered my questions with relative ease. He even stood outside in the pouring rain as he explained everything to me. I didn't feel any pressure with Fletcher and he genuinely wanted me to be happy with my purchase. Even though it was a very busy sales day, Matt the general manager took the time to talk with me during the entire process and provided clarification for my questions. He also stopped by the finance office to ensure all was proceeding as it should. The next day I had to drop off a paper to Jerry's and Matt made a point to come over and ask me how the car was and if I had any other questions. I will use Jerry's Toyota for all of my car purchases and maintenance needs because of this quality service. More
by Happy Rav Buyer
Employees Worked With
Fletcher Dixon, Hamid Dadpay, Matt Bukowski
December 02, 2016
Nice Folk to do business with Jerry's Toyota crew worked hard to provide all the info and test driving I needed to compare the differences between various models of 2016 and 2017's Jerry's Toyota crew worked hard to provide all the info and test driving I needed to compare the differences between various models of 2016 and 2017's I was considering. More
by EdSmith
Employees Worked With
Fletcher Dixon, Hamid Dadpay, Jason Wood, Kris Ruhling
December 02, 2016
top notch Well run dealership. Paper work is done quickly and efficiently. Very accommodating to my needs and concerns. Good follow up -often by personal phone Well run dealership. Paper work is done quickly and efficiently. Very accommodating to my needs and concerns. Good follow up -often by personal phone call . Shows thatJerry's DOES care about keeping their customers happy. More
by Dottie 016
Employees Worked With
Christa Kurek
