Jerry's Toyota

Awesome dealership in Baltimore Process was smooth, I was not at the dealership all day. That was great allowed me to do other things. Like show off my new car around the city. Sale Process was smooth, I was not at the dealership all day. That was great allowed me to do other things. Like show off my new car around the city. Salesmen was great at his job and always kept in the loop during every step of the car buying process. More

Second vehicle They worked to ensure my complete satisfaction when I traded in my 2015 Tacoma for a new 2017 Tacoma. I passed another dealer to go to Jerry's. They worked to ensure my complete satisfaction when I traded in my 2015 Tacoma for a new 2017 Tacoma. I passed another dealer to go to Jerry's. More

Easy! Easy! Very warm and welcoming staff with NO pressure....I had a friend, (sales person Fletcher), as helpfull as could be answering any question, dumb or not Very warm and welcoming staff with NO pressure....I had a friend, (sales person Fletcher), as helpfull as could be answering any question, dumb or not, to make the experience to be the way a dealer should be....My thanks to the whole staff Jackie, Charles, and Fletcher, and many others to make it worth while to drive 350 miles to get the best price possible for my new toyota..... More

The Landcruiser experience This is not the first vehicle I or my family have purchased from Jerry's Toyota and it won't be the last. From the sales person Erik Moskos, the GM Ma This is not the first vehicle I or my family have purchased from Jerry's Toyota and it won't be the last. From the sales person Erik Moskos, the GM Matt, and GSM Walt, great bunch of individuals to work with. Let's not forget the service, John Good, which is another reason we purchase and service our vehicles at Jerrys. I have to say, the finance person Ray, was just as friendly and helpful. Wish I could buy a car every month, great deal, great people, great customer service. Mike Bouloubassis More

Customer Service at it's Best From the minute my wife And I got there we had excellent service hat's off to Tim Gruzs our salesman of the year. Frank Pappas From the minute my wife And I got there we had excellent service hat's off to Tim Gruzs our salesman of the year. Frank Pappas More

Overall a very positive experience. A little more back and forth with pricing than we were hoping for, but ultimately we were able to agree on a price. The dealership was very busy, but A little more back and forth with pricing than we were hoping for, but ultimately we were able to agree on a price. The dealership was very busy, but everyone tried to make us comfortable and to make the wait as short as possible. More

Best Customer Service! I fell in love with the new 4Runner as soon as I saw it and then even more when I drove it. Making such a large purchase and having a car payment is I fell in love with the new 4Runner as soon as I saw it and then even more when I drove it. Making such a large purchase and having a car payment is always stressful but it was Mr. V's amazing customer service that sealed the deal for me. I never felt like he was pushing me or playing the "salesman game" just to sell a vehicle. He made me feel like he had my best interest in mind and was willing to help and work with me any way he could. I could not have asked for a better experience. As a new customer to the Toyota brand, I am very impressed with the service and experience I received. Even the finance representative, Hamid Dadpay was amazing! Great job Jerry's! I'd recommend anyone to go see Mr. V! More

Great Customer Service from the time you walk through the door! UBER Eric and his assistant UBER Dana are a great team! Exceptional teamwork and customer service! I hig from the time you walk through the door! UBER Eric and his assistant UBER Dana are a great team! Exceptional teamwork and customer service! I highly recommend this dealership for your UBER experience. Kia H. More

Great Salesman Jason did a great job at getting me in the car I wanted for the right price! He was very knowledgeable and helpful throughout the entire process. The Jason did a great job at getting me in the car I wanted for the right price! He was very knowledgeable and helpful throughout the entire process. The service department however needs work especially on accurately informing customers of what is included with the vehicle. They should not inform customers that car wash service is included because the service that they provide is not considered a car wash. More

Great Customer Service Everyone was great at the dealership, love my new RAV4. Jason was juggling delivering two cars at once and did a great job of it. Everyone was great at the dealership, love my new RAV4. Jason was juggling delivering two cars at once and did a great job of it. More