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Jerry's Toyota

Baltimore, MD

4.2
977 Reviews

8001 Belair Road

Baltimore, MD

21236

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977 Reviews of Jerry's Toyota

December 09, 2015

Well satisfied If I need service I call Ruann. She goes out of her way to make sure I get a fair price and my Rav is completed on time. I feel like she is a friend y More

by Buttons mother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruann Williams
November 27, 2015

Maintenance service We took our 2010 Prius in for tire rotation, check fluids and brakes and were expecting a $19.95 service charge but they did it for free. We have had More

by Dan Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember who I worked with
November 13, 2015

Erick Moscos - Best Ever! We've purchased cars from Erick for years. His knowledge and prices far surpass any other dealerships we have visited. Erick makes you feel extremel More

by Renee P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Moskos
November 03, 2015

Didn't Find or Fix The Real Problem Hauled my Rav 4 with a flat tire to Jerry's because I heard loud metallic sounds after blowing tire. Jerry's found nothing and plugged the leak. After More

by rav4guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Montoya
Dec 04, 2015 -

Jerry's Toyota responded

Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about this issue and work together to made amends. Please contact us at your earliest convenience. We look forward to hearing from you.

September 17, 2015

BRYANT FAMILY SAYS HIGHLY HIGHLY HIGHLY RECOMMENDED, SUPERB Live an hour away, well worth the Trip, was very pleased with the staff, they work with the banks to get you a low rate More

by GOSFACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Thomas, Chad Votta
Sep 25, 2015 -

Jerry's Toyota responded

Thank you so much for your recommendation. Please let us know if we can help you in the future.

September 09, 2015

Do not buy, Worst experience ever I called ahead of time to see if they had any cars i was intressed in and the sales associate lied to get me to come in then i ask what the total out More

by Ks563728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank
Sep 25, 2015 -

Jerry's Toyota responded

Please call Matt Bukowski at 4106615700 to discuss any concerns you have.

August 31, 2015

I won't buy anyplace else! HIGHLY recommended :) Just bought a 2015 Pruis & SUPER happy with the whole experience from start to finish. Very fast & efficient, not to mention professional. They real More

by WendyJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bukowski
Sep 04, 2015 -

Jerry's Toyota responded

Thank you for your recommendation and review. Congratulations on your new vehicle. Sincerely, Matt Bukowski General Sales Manager

August 25, 2015

Outstanding experience purchasing a new car I recently purchased a new 2015 Prius here and my experience was outstanding -- Jon "Hawkeye" Reiner went way above and beyond anything I ever expecte More

by efsweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay
Aug 28, 2015 -

Jerry's Toyota responded

Thank you for sharing your experience at our dealership. I will share your review with Jon. We appreciate your business and are here to answer any questions you may have. Sincerely, Matt Bukowski General Sales Manager

August 20, 2015

Great Experience! I recently leased a 2015 Camry SE from Jerry's Toyota. As a recent college graduate, it was my first time getting a new car. General sales manager Mat More

by Hailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro, Matt Bukowski
Aug 28, 2015 -

Jerry's Toyota responded

Hailey, it was great to meet you during your purchase. We appreciate your business. If you have any questions please contact us. Sincerely, Matt Bukowski General Sales Manager

August 15, 2015

Great First Car Buying Experience I recently purchased a 2015 Scion FR-S from Jerry's Toyota and the experience was great. This was my first time purchasing a car, so needless to say I More

by bfelts6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Matt Bukowski
Aug 28, 2015 -

Jerry's Toyota responded

Congratulations on your new 2015 Scion FR-S. It was a pleasure to meet you. If you have any questions please give us a call. Sincerely, Matt Bukowski General Sales Manager

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