Jerry's Toyota

Unprofessional and rude Unprofessional, rude, disrespectful, and diminished customer service skills!!! Buying experience was uncomfortable, embarrassing, and humiliatin Unprofessional, rude, disrespectful, and diminished customer service skills!!! Buying experience was uncomfortable, embarrassing, and humiliating. The best part about this dealership are the incentives. I will never recommend my worst enemy to this dealership. Dealerships like this one should not be trusted. More

Excellent Buying Experience I recently purchased a 4Runner and had a great experience. The staff was very knowledgable, friendly and courteous. A special thank you to the sales I recently purchased a 4Runner and had a great experience. The staff was very knowledgable, friendly and courteous. A special thank you to the sales manager, Matt Bukowski, for his personal involvement in helping with the transaction. More

purchased a new car The salesman was very helpful and patient. We had no problems getting financing. The lady who helped with purchasing undercoating for the car was hel The salesman was very helpful and patient. We had no problems getting financing. The lady who helped with purchasing undercoating for the car was helpful and nice. The person who did the finance was very polite and new what he was doing. More

Problem fix on my car Very friendly and extremely helpful. I was very pleased especially for them they were very busy. Fixed are problem quickly. I would recommend them Very friendly and extremely helpful. I was very pleased especially for them they were very busy. Fixed are problem quickly. I would recommend them to anyone. More

Great Team Work! I have enjoyed my experience with Jerry's with the factory recall on my Tundra. From my appointment phone call with Gina to meeting Sheena Colbert, J I have enjoyed my experience with Jerry's with the factory recall on my Tundra. From my appointment phone call with Gina to meeting Sheena Colbert, Jerry's Toyota was the place to go. I was in and out in an hour with a rental car ans my Tundra was done by days end. Thank you, Sheena and Jerry's! Great Team Work! More

Rude staff and be careful of promises they make. The customer service was rude. Manager Geoff Blakely was unprofessional. They made me purchase a 1000$ worth of insurance that I never used. When The customer service was rude. Manager Geoff Blakely was unprofessional. They made me purchase a 1000$ worth of insurance that I never used. When it was time to use my life warranty program they said no. When you buy a car from here they will give you all sorts of free options and things, but when its time to use them they will find an excuse to not give it to you. Please dont go here and save the headache. More

Used to be good dealership It used to be good dealership but I am afraid that sales managers should change their attitude and think more about how to keep their loyal customers. It used to be good dealership but I am afraid that sales managers should change their attitude and think more about how to keep their loyal customers. .Sales person was very nice guy but without support from his management he could not get job done Will not recommend to anyone. More

Consider twice before buying here! I was shocked to receive a letter in the mail today asking me to bring in my vehicle to be looked at for appraisal because it is in high demand in the I was shocked to receive a letter in the mail today asking me to bring in my vehicle to be looked at for appraisal because it is in high demand in the used car market. I was shocked because of the names of the two people that sent it to me, manager Matt Bukowski and salesman Walt McDonald. These two people worked at Russell Toyota and ripped me off when I purchased there. I cannot believe that they both work here now. Very rude, ignorant, and abrasive. Take a look at some of the reviews posted about these two and how they treat people from Russell Toyota and you will not be surprised that they are no longer employed there. I have done business at Jerry's in the past but I definitely will not now. Thanks for the heads up that these two work here now! More

Very knowledgeable and friendly sales and finance staff My wife and I already knew what type of used car we wanted and found one at Jerry's Toyota via the internet sales page. Our research and comparisons w My wife and I already knew what type of used car we wanted and found one at Jerry's Toyota via the internet sales page. Our research and comparisons were done prior to driving to the dealer. I called and got Tom Thomas on the phone. He explained briefly about Jerry's pricing and policies which were acceptable to us. They put the car out front and held it for us until we got there. I knew from the conversation with Tom this would be worth the 1 1/2 hour drive to work with this dealership. Chad was also good to deal with regarding the paperwork in getting this car. Even though we paid outright for the car he was informative in each step of the process and explained 'the why' for each document as we went. There was another sales rep on the floor who displayed the same caring and interest in our family. I wish I could remember his name. On the weekend make time to stop at the Pit Beef stand two doors up from this dealership. Another plus for this location! More

Such a high quality dealership! What an amazing dealership! I sent my first born there to buy her car yesterday and she was treated like royalty! Everyone there was so kind and war What an amazing dealership! I sent my first born there to buy her car yesterday and she was treated like royalty! Everyone there was so kind and warm, very attentive to detail and determined to help her make the purchase of her choice. Definitely a quality organization. Thank you Jerry's Toyota!! More