Jessup Cadillac

Wonderful experience!...Staff is great at every level. After my purchase of a pre-owned 2013 Cadillac Escalade, I have really gained a greater appreciation for the Jessup Auto Plaza team. Prior to my purc After my purchase of a pre-owned 2013 Cadillac Escalade, I have really gained a greater appreciation for the Jessup Auto Plaza team. Prior to my purchase I have only worked with the service department. Richard Rivas has helped me and my '99 GMC Suburban stay on the road for several years. He has always been friendly, honest and fair. Of course he is a very knowledgeable technician and has always figured out the problems and provided the cost effective solution. His whole team on the service side has always provided a very high level of service. Walter at the service desk and Richard on the shuttle van have always helped me and provided excellent service. Richard Rivas has always mentioned that if I ever would like to look into a newer car that he could help find me a great deal. Richard 's statement had me thinking about purchasing a upgrade for a couple years. Richard mentioned one on the lot and I started checking the inventory online and finally I decide to test drive the one I was most interested in. My purchase experience was also smooth and low pressure. I must say the sale team, David Frizzell and James Isbell made my purchase very smooth and pleasurable. They both were no pressure and willing to go the extra mile to make the deal work. David was very friendly and knowledgeable about the SUV. James also helped with timely information and provided multiple financing and warranty options. Finally, the Finance Manager, Ty Thomas was also friendly, helpful and efficient! Overall Great Experience! I always let people know how I have been treated and what a great Team at Jessup Auto Plaza. Sincerely, Loren Biggs More

WONDERFUL AND VERY KNOWLEDGEABLE ON THE CAR JAMES WAS GREAT AND EASY TO WORK WITH, HE WAS FRIENDLY AND MADE US FILL VERY CONFORTABLE WHILE WE WAITED, HE DID FOLLOW UP ON THE CAR. JAMES WAS GREAT AND EASY TO WORK WITH, HE WAS FRIENDLY AND MADE US FILL VERY CONFORTABLE WHILE WE WAITED, HE DID FOLLOW UP ON THE CAR. More

Excellent Customer Service Good experience dealing with Brian Noble on the purchase of a vehicle from Jessup. Brian did everything he could to be of assistance to us. Good experience dealing with Brian Noble on the purchase of a vehicle from Jessup. Brian did everything he could to be of assistance to us. More